Senior Service Desk Analyst Salary in Hyderabad / Secunderabad

Likes

Somewhat job security is there. Most of the projects are long term and stable. Salary at entry time is good. Encourages employees to take up paid certification which is reimbursed.

Dislikes

No promotion/hikes for last 3 years. Management doesn't care about good performers. HR is just a myth in this company. Client and company combined try to extract every ounce of work possible from a single person.

Likes

- Plenty of resources to learn from. Talent development team is actively encouraging employees to learn new tech which is very good. - People are amazing and kind. I liked everyone there. - You will get amazing role only if you are lucky. Mostly you'll get something that you don't like (for freshers ) and you can't change the role. Read cons to know why. - Great place to start career and settle at later stage of your life. Not an ideal place for in-between.

Dislikes

...akes everyone to work in more relaxed manner. So the environment is uninspiring. - insignificant salary hike ( It doesn't beat inflation) - Takes longer time to get promoted (usually multiples of 4 years ). Your worth is measured in terms of number of years of experience only.

Likes

Manager was very supportive they encouraged us to keep on learning and give our best. No extra hour of work we need to do. Incase of any doubt my lead and manager used to help us understand every single details of why and how we are going to fix it.

Dislikes

Salary and promotion is very slow