HCLTech Senior Service Desk Analyst salaries in India (Updated 2025)

Likes

Company culture is good. Secure Job.

Dislikes

There's no work life balance, no proper hike, no promotions. Even if you get promotion you won't get much increment in salary, There is no shift allowance even for night shifts.

Likes

No work pressure out side of your shift. Hybrid model to go to office.

Dislikes

...s required by the team. Sometimes different shifts in the same week as well. 4. What is salary hike? never heard of it.

Likes

...Infrastructure, Good Stable Company, good for the people who likes Job security! Salary is always on time, very good medical facilities and others employees' benefits. Overall, it is very nice company for sure!

Dislikes

Salary is on time but other incentives, your promotion, your bonus, your increments etc are in Arrears, You will get it for sure but always in arrears, HR is not at all effective. Just like your Job which is stable, your salary will be stable as well, please do not expect any other thing except Stability. Company culture in terms of HR is not at all good, no major governance towards how management is calibrating an employee, how promotions are happening? That is the only reason I left HCLTech, otherwise, in other domains, might be the HR as people doing good things. HCLTech is a beautiful organization but some wrong people who are in that position to spoil the overall experience and culture, My advice is to hire good mature people in leadership positions and especially in HR domain. Please save this beautiful company and I'm the sure the top management are doing lots of things to streamlines the process down there but really need to put strong governance on middle management, specially in HR domain

Likes

Salary on time. Good peers

Dislikes

More than 6 months delay in appraisal cycles. No appraisal if you are L3 band and above 20LPA. My last two appraisals were zero. Management politics. Management too much egoistic.

Likes

1) Work life balance is Ok 2) Good Managers and colleagues 3) Job security is good 4) Work satisfaction

Dislikes

1) Salary is too less 2) Salary increment is very less 3) increment does not happen on time 4) 2_3 % hike yearly 5) No skill development 6) Politics