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Bahwan CyberTek Senior Service Desk Analyst Interview Questions and Answers

Updated 26 Jul 2024

Bahwan CyberTek Senior Service Desk Analyst Interview Experiences

1 interview found

Senior Service Desk Analyst Interview Questions & Answers

user image Guruprasadh B A V

posted on 26 Jul 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Brief about your expereince
  • Ans. 

    I have over 5 years of experience in IT support, specializing in service desk operations.

    • Managed and resolved technical issues for end users

    • Provided remote support for various software and hardware issues

    • Created and maintained documentation for troubleshooting procedures

    • Collaborated with other IT teams to escalate and resolve complex issues

    • Answered by AI
    Add your answer
  • Q2. Explain how you handle customer workflow process
  • Ans. 

    I handle customer workflow process by analyzing their needs, identifying solutions, and providing support throughout the process.

    • Understand the customer's requirements and expectations

    • Identify the appropriate tools and resources to support the workflow

    • Provide ongoing support and communication to ensure smooth workflow

    • Troubleshoot any issues that may arise during the process

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Top trending discussions

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Career Growth
2w
shimpoco
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PwC
Job switch advice
Hi All, I have 7 years of experience and I have currently offer for Data Engineer role from the below organizations- 1) Accenture 2) Cepgemini 3) Nagarro The CTC offer I am getting are almost the same (minor difference) for all these 3. Please help me to make better decisions (by considering growth, company culture, job security, and all other aspects).
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I applied via Naukri.com and was interviewed in Mar 2021. There were 4 interview rounds.

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Newgen Software Technologies user image Anonymous

posted on 30 Sep 2021

I applied via Walk-in and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. How to compile all Java files inside a folder using Cmd
  • Ans. 

    To compile all Java files inside a folder using Cmd, navigate to the folder and run 'javac *.java'

    • Open Command Prompt and navigate to the folder containing the Java files

    • Run the command 'javac *.java' to compile all Java files in the folder

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  • Q2. Internal working of Hashmap and Concurrent Hashmap
  • Ans. 

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Interview Preparation Tips

Interview preparation tips for other job seekers - Work on Core Java Concepts

Skills evaluated in this interview

Software Engineer Interview Questions & Answers

Newgen Software Technologies user image Anonymous

posted on 20 Apr 2021

I applied via Walk-in and was interviewed before Apr 2020. There were 4 interview rounds.

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Interview preparation tips for other job seekers - This is a easy discussion. Just portray your strong points and just indirectly force them to ask you're question related to the same.

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Newgen Software Technologies user image Anonymous

posted on 27 Jul 2022

I applied via Naukri.com and was interviewed before Jul 2021. There were 4 interview rounds.

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(1 Question)

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(1 Question)

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    • Add your answer
Round 4 - HR 

(1 Question)

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    • Add your answer

Interview Preparation Tips

Topics to prepare for Newgen Software Technologies Software Engineer interview:
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Newgen Software Technologies user image Anonymous

posted on 3 Mar 2022

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Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare theoritical concept of SQL and Java well

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Newgen Software Technologies user image Anonymous

posted on 29 Nov 2021

I applied via Recruitment Consultant and was interviewed in May 2021. There were 4 interview rounds.

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Test Yantra Software Solutions user image Anonymous

posted on 11 May 2021

I applied via Referral and was interviewed in Nov 2020. There were 3 interview rounds.

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Interview Preparation Tips

Interview preparation tips for other job seekers - Quite and smooth easy way thanks to Praveen (B.O). Prepare your resume instead outside stuff 😅.
More about working at Bahwan CyberTek

Bahwan CyberTek Interview FAQs

How many rounds are there in Bahwan CyberTek Senior Service Desk Analyst interview?
Bahwan CyberTek interview process usually has 1 rounds. The most common rounds in the Bahwan CyberTek interview process are One-on-one Round.

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