Senior Customer Service Representative
Annual salary range
₹2 Lakhs - ₹6.1 Lakhs
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Senior Customer Service Representative Salary in India (Updated 2025)
based on 4.8k
latest salaries
• updated:
12 Mar 2025
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Salary of majority employees
Senior Customer Service Representative Salary in India ranges between ₹2 Lakhs to ₹6.1 Lakhs for 1 year of experience to 8 years of experience. Salary estimates are based on 4.8k latest salaries received from Senior...
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Salaries by experience
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Similar designations
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| Company name | Avg. annual salary | Open Jobs |
|---|---|---|
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View more companies
| Company Name | Avg. annual salary | Open Jobs |
|---|---|---|
2 -
5
yrs
exp.
(57 salaries)
|
₹2.4 L/yr - ₹6 L/yr | |
2 -
9
yrs
exp.
(54 salaries)
|
₹1.3 L/yr - ₹3.1 L/yr | |
Login to view exact salary
| ||
1 -
4
yrs
exp.
(51 salaries)
|
₹2 L/yr - ₹4.3 L/yr | |
1 -
3
yrs
exp.
(43 salaries)
|
₹1.2 L/yr - ₹2.8 L/yr | |
0 -
7
yrs
exp.
(43 salaries)
|
₹2.5 L/yr - ₹4.5 L/yr | |
4 -
8
yrs
exp.
(43 salaries)
|
₹4.6 L/yr - ₹8.5 L/yr | |
1 -
5
yrs
exp.
(41 salaries)
|
₹3 L/yr - ₹4.2 L/yr | |
2 -
6
yrs
exp.
(31 salaries)
|
₹2.8 L/yr - ₹6.8 L/yr | |
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| ||
0 -
5
yrs
exp.
(30 salaries)
|
₹1.7 L/yr - ₹4.5 L/yr | |
Latest annual salaries shared by Senior Customer Service Representatives
2d ago
Aurus
Senior Customer Service Representative
7 years exp.
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2d ago
Wipro
Senior Customer Service Representative
3 years exp.
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2d ago
American Express
Senior Customer Service Representative
5 years exp.
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2d ago
Conneqt Business Solutions
Senior Customer Service Representative
4 years exp.
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3d ago
Omega Healthcare
Senior Customer Service Representative
2 years exp.
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3d ago
Uber
Senior Customer Service Representative
6 years exp.
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3d ago
HCLTech
Senior Customer Service Representative
4 years exp.
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3d ago
Wipro
Senior Customer Service Representative
2 years exp.
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3d ago
Harri
Senior Customer Service Representative
1 year exp.
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3d ago
Quess
Senior Customer Service Representative
5 years exp.
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Senior Customer Service Representative salaries by
| Years of experience | Avg. annual salary |
|---|---|
1
year
(506
salaries)
| Unlock ₹1.7 L/yr - ₹4.8 L/yr |
2
years
(975
salaries)
| Unlock ₹1.8 L/yr - ₹5 L/yr |
Login to view exact salary
| |
3
years
(1k
salaries)
| Unlock ₹2 L/yr - ₹5.4 L/yr |
4
years
(888
salaries)
| Unlock ₹2 L/yr - ₹6 L/yr |
5
years
(680
salaries)
| Unlock ₹2.1 L/yr - ₹6.5 L/yr |
View all salaries by experience
Senior Customer Service Representative Jobs in India
Senior Customer Service Representative
· 1-2 years
Teleperformance (TP)
₹1.3
L/yr
- ₹2.3
L/yr
Goregaon
Senior Customer Service Representative
· 1-3 years
Pepipost
Mumbai
Senior Customer Service Representative
· 0-5 years
JobShop
₹2
L/yr
- ₹4.5
L/yr
Bangalore / Bengaluru
Similar Designation Salary
| Similar Designation | Avg. annual salary |
|---|---|
Customer Service Representative Salary
0 -
6
years
exp.
(13.5k salaries)
| Unlock ₹1.3 L/yr - ₹5.2 L/yr |
Senior Customer Service Executive Salary
1 -
9
years
exp.
(19.6k salaries)
| Unlock ₹1.7 L/yr - ₹6 L/yr |
Login to view exact salary
| |
Customer Service Executive Salary
0 -
6
years
exp.
(78.2k salaries)
| Unlock ₹1.3 L/yr - ₹4.9 L/yr |
Customer Service Associate Salary
0 -
5
years
exp.
(39.5k salaries)
| Unlock ₹1.2 L/yr - ₹4.5 L/yr |
Customer Care Executive Salary
0 -
5
years
exp.
(58.8k salaries)
| Unlock ₹1.1 L/yr - ₹4 L/yr |
View more similar designations
Salary reviews by Senior Customer Service Representative and similar roles
HCLTech
Senior Associate
• posted on 26 Feb 2025
Likes
1) Work life balance is Ok 2) Good Managers and colleagues 3) Job security is good 4) Work satisfaction
- Job security - Good
+2 more
Dislikes
1) Salary is too less 2) Salary increment is very less 3) increment does not happen on time 4) 2_3 % hike yearly 5) No skill development 6) Politics
read moreTeleperformance
Senior Customer Service Representative
• posted on 23 Jan 2025
Likes
Friendly coworkers who help when needed Regular appreciation for good work Modern cafeteria with decent food options Transport facility for late shifts makes it so easy to work here. The environment here is fantastic. They focus on your development with frequent training and clear career paths. I've gained a lot of knowledge since I started
read more- Salary - Good
+1 more
Dislikes
It is a very employee centric company. The company pays less salary to the employee Need more priorities and comp.
read more- Job security - Poor
iEnergizer
Senior Process Associate
• posted on 13 Feb 2025
Likes
Salary, for my project I had most understanding management who supported me for my education and skill development
read more- Salary - Good
+2 more
Dislikes
I don't have any but I am not happy with company HR policy and LWP where you will loose your entire bonus.
Wipro
Senior Customer Service Representative
• posted on 22 Dec 2024
Likes
I loved the work culture, enviornment and people who are working there. The management was amazing. My managers and colleagues were just amazing and my team was a like a family to me.
read more- Skill development - Excellent
+4 more
Dislikes
There's only thing that can be better in my opinion and that's the salary. They could do better with the pay
read moreStartek
Senior Executive
• posted on 06 Mar 2025
Likes
Salary on time Some of the work staff you will get as supportive staff otherwise not
read more- Salary - Good
Dislikes
They will tell about gender equality bt at last they will only listen to girl side if you don't have any strong backup aur proof you will be out Promotion will be given only to the favorite ones If you want to grow here so you have to be in good books and it is almost 90% over here
read more- Work satisfaction - Poor
+2 more
Top skills for Senior Customer Service Representative
9 Senior Customer Service Representative jobs demanding these
skills
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Senior Customer Service Representative Salary By Locations
| Locations | Avg. annual salary |
|---|---|
Hyderabad / Secunderabad
Senior Customer Service Representative
1 -
8
years
exp.
| Unlock ₹2.5 L/yr - ₹6.2 L/yr |
Bangalore / Bengaluru
Senior Customer Service Representative
1 -
8
years
exp.
| Unlock ₹2 L/yr - ₹6.5 L/yr |
Login to view exact salary
| |
New Delhi
Senior Customer Service Representative
1 -
8
years
exp.
| Unlock ₹2.3 L/yr - ₹6 L/yr |
Chennai
Senior Customer Service Representative
1 -
8
years
exp.
| Unlock ₹1.9 L/yr - ₹4.9 L/yr |
Mumbai
Senior Customer Service Representative
1 -
8
years
exp.
| Unlock ₹1.9 L/yr - ₹6 L/yr |
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Senior Customer Service Representative Salary By Industries
| Industries | Avg. annual salary |
|---|---|
Software Product Senior Customer Service Representative
1 -
8
years
exp.
| Unlock ₹2 L/yr - ₹6 L/yr |
BPO Senior Customer Service Representative
1 -
8
years
exp.
| Unlock ₹2 L/yr - ₹4.9 L/yr |
Login to view exact salary
| |
IT Services & Consulting Senior Customer Service Representative
1 -
8
years
exp.
| Unlock ₹2 L/yr - ₹5.4 L/yr |
Recruitment Senior Customer Service Representative
1 -
8
years
exp.
| Unlock ₹2.1 L/yr - ₹6.2 L/yr |
BPO/KPO Senior Customer Service Representative
1 -
8
years
exp.
| Unlock ₹2 L/yr - ₹4.8 L/yr |
View More
Frequently Asked Questions about Senior Customer Service Representative Salaries
What is the salary of a Senior Customer Service Representative in India?
Salary for a Senior Customer Service Representative in India ranges between ₹2.0 Lakhs to ₹6.1 Lakhs per year. Salary estimates are based on 4.8k latest salaries received from various Senior Customer Service Representatives across industries.
What are the top paying companies that employ Senior Customer Service Representatives?
- Thermo Fisher Scientific Senior Customer Service Representative Salary - ₹6.9 Lakhs per year
- American Express Senior Customer Service Representative Salary - ₹6.6 Lakhs per year
- Automatic Data Processing (ADP) Senior Customer Service Representative Salary - ₹6.1 Lakhs per year
- Accenture Senior Customer Service Representative Salary - ₹5.6 Lakhs per year
- TCS Senior Customer Service Representative Salary - ₹5.3 Lakhs per year
What is the starting salary for a Senior Customer Service Representative in India?
Average starting Salary for Senior Customer Service Representative in India is around ₹2.0 Lakhs per year (₹16.7k per month). 1 year of minimum experience is required to be a Senior Customer Service Representative.
What is the highest salary for a Senior Customer Service Representative in India?
Highest salary that a Senior Customer Service Representative can earn is ₹8.5 Lakhs per year (₹70.8k per month).
What are the top paying industries for Senior Customer Service Representative in India?
- Software Product - ₹0.6 Lakhs to 21.9 Lakhs per year
- Financial Services - ₹0.2 Lakhs to 27.5 Lakhs per year
- Internet - ₹0.2 Lakhs to 39.2 Lakhs per year
- IT Services & Consulting - ₹0.2 Lakhs to 10.7 Lakhs per year
- BPO - ₹0.6 Lakhs to 7.0 Lakhs per year
What are the top paying cities for Senior Customer Service Representative in India?
- Bangalore / Bengaluru - ₹0.1 Lakhs to 24.0 Lakhs per year
- Hyderabad / Secunderabad - ₹0.2 Lakhs to 10.0 Lakhs per year
- Mumbai - ₹0.2 Lakhs to 19.0 Lakhs per year
- New Delhi - ₹0.2 Lakhs to 27.5 Lakhs per year
- Chennai - ₹0.2 Lakhs to 555.0 Lakhs per year
What are the popular/top skills required to become a Senior Customer Service Representative?
These are the top skills of a Senior Customer Service Representative based on 9 jobs posted by employers.
- Customer Service
- Communication Skills
- Customer Support
- BPO
- Voice Process
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