Senior Customer Service Representative
Annual salary range
₹2.5 Lakhs - ₹5.4 Lakhs
Very High Confidence 
Very High Confidence means the data is based on a large number of latest salaries.
Filter salaries bySenior Customer Service Representative Salary in Gurgaon / Gurugram
based on 249
latest salaries
• updated:
3 Dec 2024
Select an experience to get the exact salary
Salary of majority employees
Experience wise Senior Customer Service Representative salaries
| Years of experience | Avg. Annual Salary |
|---|---|
1
year
(34
salaries)
|  ₹2.5 L/yr - ₹4.7 L/yr |
2
years
(70
salaries)
| ₹2.5 L/yr - ₹5 L/yr |
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| |
3
years
(51
salaries)
| ₹2.6 L/yr - ₹5.4 L/yr |
4
years
(42
salaries)
| ₹2.5 L/yr - ₹5.2 L/yr |
5
years
(29
salaries)
| ₹2.9 L/yr - ₹5.4 L/yr |
View all salaries by experience
Senior Customer Service Representative Salary in
Gurgaon / Gurugram ranges between ₹2.5
Lakhs to ₹5.4
Lakhs for
1 year of experience to 7 years of experience
. Salary estimates are based on
249 latest salaries received
from Senior Customer Service Representative.
See latest salaries
Senior Customer Service Representative salaries in different departments
| Department | Avg Annual Salary |
|---|---|
Customer Success, Service & Operations
Senior Customer Service Representative Salary
1 - 7
years
exp.
(147
salaries)
| ₹2.5 L/yr - ₹5.4 L/yr |
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| |
Human Resources
Senior Customer Service Representative Salary
1 - 5
years
exp.
(13
salaries)
| ₹3 L/yr - ₹5 L/yr |
View all departments salaries
Explore on this page
Top paying companies
Popular companies
Jobs
available
Similar designations
Salary related reviews
Top interview questions
Latest annual salaries shared by Senior Customer Service Representatives
1d ago
Tech India
Senior Customer Service Representative
3 years exp.
2d ago
Teleperformance
Senior Customer Service Representative
3 years exp.
2d ago
Capita
Senior Customer Service Representative
7 years exp.
2d ago
Concentrix Corporation
Senior Customer Service Representative
4 years exp.
2d ago
Concentrix Corporation
Senior Customer Service Representative
6 years exp.
2d ago
Teleperformance
Senior Customer Service Representative
4 years exp.
2d ago
Wipro
Senior Customer Service Representative
2 years exp.
3d ago
Size Up Software Services
Senior Customer Service Representative
1 year exp.
3d ago
HCLTech
Senior Customer Service Representative
5 years exp.
3d ago
Alorica
Senior Customer Service Representative
2 years exp.
View all latest salaries
| Company name | Avg Annual Salary | Open Jobs |
|---|---|---|
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| Company Name | Avg Annual Salary | Open Jobs |
|---|---|---|
3 yrs
exp.
.
Gurgaon / Gurugram
(AmbitionBox Estimate)
|
₹35.3 L/yr - ₹45.1 L/yr | |
6 yrs
exp.
.
Gurgaon / Gurugram
(AmbitionBox Estimate)
|
₹4.5 L/yr - ₹5.8 L/yr | |
Login to view exact salary
| ||
2 yrs
exp.
.
Gurgaon / Gurugram
(AmbitionBox Estimate)
|
₹3.2 L/yr - ₹4 L/yr | |
5 yrs
exp.
.
Gurgaon / Gurugram
(AmbitionBox Estimate)
|
₹3 L/yr - ₹3.9 L/yr | |
2 yrs
exp.
.
Gurgaon / Gurugram
(AmbitionBox Estimate)
|
₹1.4 L/yr - ₹1.8 L/yr | |
8 yrs
exp.
.
Gurgaon / Gurugram
(AmbitionBox Estimate)
|
₹3.8 L/yr - ₹4.9 L/yr | |
2 yrs
exp.
.
Gurgaon / Gurugram
(AmbitionBox Estimate)
|
₹3.5 L/yr - ₹4.4 L/yr | |
Fresher
.
Gurgaon / Gurugram
(AmbitionBox Estimate)
|
₹2.5 L/yr - ₹3.2 L/yr | |
Login to view exact salary
| ||
1 yr
exp.
.
Gurgaon / Gurugram
(AmbitionBox Estimate)
|
₹3.8 L/yr - ₹4.8 L/yr | |
Senior Customer Service Representative Jobs in Gurgaon / Gurugram
Senior Customer Service Representative
· 3-8 years
Hitech Digital Solutions
₹1
L/yr
- ₹3.5
L/yr
Ahmedabad
Senior Customer Service Representative
· 0-1 year
Teleperformance (TP)
₹1.3
L/yr
- ₹2.3
L/yr
Mumbai Suburban
Senior Customer Service Representative
· 0-3 years
Evernorth Health Services
Bangalore / Bengaluru
Similar Designation Salaries for Senior Customer Service Representative
| Designations | Avg Annual Salary |
|---|---|
Customer Service Representative Salary
0 -
6
years
exp.
(13.4k salaries)
| ₹1.3 L/yr - ₹5.1 L/yr |
Senior Customer Service Executive Salary
1 -
9
years
exp.
(961 salaries)
| ₹2.1 L/yr - ₹6 L/yr |
Login to view exact salary
| |
Customer Service Executive Salary
0 -
6
years
exp.
(78k salaries)
| ₹1.3 L/yr - ₹4.8 L/yr |
Customer Service Associate Salary
0 -
5
years
exp.
(1.4k salaries)
| ₹1.5 L/yr - ₹5.1 L/yr |
Customer Care Executive Salary
0 -
5
years
exp.
(2.5k salaries)
| ₹1.5 L/yr - ₹4.5 L/yr |
View more similar designations
Salary related reviews by similar designations like Senior Customer Service Representative
Synchrony
Customer Service Representative
• posted on 05 Sep 2024
Likes
Salary , appraisals, are only good and we can like something here
Dislikes
Work life and managers are heartless on floor. We do not have something which can satisfy for ourself being in this job. Earlier days, everything went well. However, Later days it been it’s a burden day by day working here
read moreiEnergizer
Customer Care Executive in Noida
• posted on 14 Nov 2024
Likes
Colleague and other senior designation worker are helping and good to mentor new members
Dislikes
Salary deduction due to their policy which new members don't know because as usually we didn't get that much time to read their policies of 25 pages.
read moreTech Mahindra
Customer Support Executive
• posted on 16 Nov 2024
Likes
Skill development training is average. Nothing is good actually.
Dislikes
... much poor and also here has LOP issues. It is not recoverable in maximum cases. I like to do extra work but they are not ready to pay the basic salary which is fixed. In maximum time higher department is not supportive. And in last 2 months I did work from 5 AM to 3 AM, only 2 hours were my rest time in a day. Because they gave huge works which was not my work, senior employees gave their work to juniors through WhatsApp app or G-meet or G-drive link, because they didn't want to keep any prove. And there is no email system for work from home employees. First time it was , but after few months it was gone. Very rude behaviour and high politics.
read moreTeleperformance
Customer Service Executive in Mohali
• posted on 19 Dec 2024
Likes
Only one thing which is get salary ontime
Dislikes
Behaviour and work n Balance ..not supportive manager .. of you are get dsat then manger ask for stop and logout . Please don't work on inbound process..very harrassing
read moreConcentrix Corporation
Senior Associate in Gurgaon / Gurugram
• posted on 24 Oct 2024
Likes
It is good that, there are some different type of process with opportunities for many people and salary come on time. It is a good place to start career in MNC BPO.
read moreDislikes
Transport facility is not so good, also some processes are with too much work pressure and don't celebrate indian festival, not even decorate own floor. No any fun activities or benefits on special occasions. Also office politics is also there.
read moreTop skills for Senior Customer Service Representative
14 Senior Customer Service Representative jobs demanding these
skills
Senior Customer Service Representative Salary In Other Locations
| Locations | Avg Annual Salary |
|---|---|
Hyderabad / Secunderabad
Senior Customer Service Representative
1 -
8
years
exp.
| ₹2.5 L/yr - ₹6.2 L/yr |
Bangalore / Bengaluru
Senior Customer Service Representative
1 -
8
years
exp.
| ₹2.1 L/yr - ₹6.2 L/yr |
Login to view exact salary
| |
Chennai
Senior Customer Service Representative
1 -
7
years
exp.
| ₹1.9 L/yr - ₹4.7 L/yr |
New Delhi
Senior Customer Service Representative
1 -
8
years
exp.
| ₹2.3 L/yr - ₹5.8 L/yr |
Mumbai
Senior Customer Service Representative
1 -
8
years
exp.
| ₹1.8 L/yr - ₹6 L/yr |
View More
Senior Customer Service Representative Salary By Industries
| Industries | Avg Annual Salary |
|---|---|
Software Product
Senior Customer Service Representative
1 -
8
years
exp.
| ₹2 L/yr - ₹6 L/yr |
BPO
Senior Customer Service Representative
1 -
8
years
exp.
| ₹2 L/yr - ₹5 L/yr |
Login to view exact salary
| |
IT Services & Consulting
Senior Customer Service Representative
1 -
7
years
exp.
| ₹2 L/yr - ₹5.3 L/yr |
Recruitment
Senior Customer Service Representative
1 -
8
years
exp.
| ₹2.2 L/yr - ₹6.1 L/yr |
BPO/KPO
Senior Customer Service Representative
1 -
7
years
exp.
| ₹2 L/yr - ₹5 L/yr |
View More
Frequently Asked Questions about Senior Customer Service Representative Salaries
What is the salary of a Senior Customer Service Representative in India?
Salary for a Senior Customer Service Representative in India ranges between ₹2.5 Lakhs to ₹5.4 Lakhs per year. Salary estimates are based on 249 latest salaries received from various Senior Customer Service Representatives across industries.
What are the top paying companies that employ Senior Customer Service Representatives?
- American Express Senior Customer Service Representative Salary - ₹6.3 Lakhs per year
- Automatic Data Processing (ADP) Senior Customer Service Representative Salary - ₹6.2 Lakhs per year
- Thermo Fisher Scientific Senior Customer Service Representative Salary - ₹6.2 Lakhs per year
- Accenture Senior Customer Service Representative Salary - ₹5.6 Lakhs per year
- TCS Senior Customer Service Representative Salary - ₹5.4 Lakhs per year
What is the starting salary for a Senior Customer Service Representative in India?
Average starting Salary for Senior Customer Service Representative in India is around ₹2.5 Lakhs per year (₹20.8k per month). 1 year of minimum experience is required to be a Senior Customer Service Representative.
What is the highest salary for a Senior Customer Service Representative in India?
Highest salary that a Senior Customer Service Representative can earn is ₹8.4 Lakhs per year (₹70.0k per month).
What are the top paying industries for Senior Customer Service Representative in India?
- Internet - ₹2.7 Lakhs to 39.2 Lakhs per year
- Financial Services - ₹3.9 Lakhs to 7.0 Lakhs per year
- IT Services & Consulting - ₹2.5 Lakhs to 6.8 Lakhs per year
- Telecom - ₹2.8 Lakhs to 4.8 Lakhs per year
- BPO - ₹2.0 Lakhs to 5.5 Lakhs per year
What are the top paying cities for Senior Customer Service Representative in India?
- Bangalore / Bengaluru - ₹0.1 Lakhs to 24.0 Lakhs per year
- Hyderabad / Secunderabad - ₹0.2 Lakhs to 10.0 Lakhs per year
- Mumbai - ₹0.2 Lakhs to 19.0 Lakhs per year
- New Delhi - ₹0.2 Lakhs to 18.0 Lakhs per year
- Chennai - ₹0.2 Lakhs to 555.0 Lakhs per year
What are the popular/top skills required to become a Senior Customer Service Representative?
These are the top skills of a Senior Customer Service Representative based on 14 jobs posted by employers.
- Communication Skills
- Customer Service
- Customer Support
- BPO
- Voice Process
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Senior Customer Service Representative Interview Questions
based on 66 interviews
Q1.
Why would I like to change job
Q2.
What will I learn in peachmode in order confirmation job
Q3.
What if I will not give my 100% in 15 days
Q4.
After 15 days my salary hike will be decided was I ok with it
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