Customer Success Manager Salary in Kalyan / Dombivli

Likes

- Structured processes for everything from onboarding to reporting issues with payroll. finance, technical support, issues etc. -

Dislikes

...iple Women employees part of your team, you can tell your Promotion Good-bye. 5. Variable Pay for last 5yrs has been paid less than 5% (single digits) on avg. even though variable pay component is 20% or more of the total CTC for most employees (across SAP practice)

Likes

Good pay even for freshers. No micro management

Dislikes

Purely Depends on your team and manager. Lot of communication gap. They need end results not the process and struggles you go through to get those result. Colleagues will respond only if you are their pet

Likes

Perks and salary Growth and promotion

Dislikes

Work life balance Too many dynamic changes Leadership disconnect

Likes

...people who are willing to help. You can manage to have a good work life balance. Salary is on time. Food served 4 times.

Dislikes

Not so transparent HR, complex pay structure, there is a great depart from your CTC and in hand salary. Unwanted components in the CTC will reduce your in hand salary. Reward program is a joke, if you are a boss pet, you'll get a reward or forget it. Appraisal is a joke. Getting permission to work from home for a day is hassel. No option for Hybrid. leadership is losing focus on quality of the product. Very few remaining senior members are carrying all the load to keep the product alive. Please retain good employees by giving what they deserve.

Likes

Team mates and comrades are really helpful and nice.

Dislikes

1. Constant changes in the process. Nothing is defined 2. Higher management is confused always about how to determine the MBO (part of variable pay) 3. Horrible management - They might look friendly from the outside but too much politics going in.