Customer Care Manager Salary in Kolkata

Likes

There is work life balance

Dislikes

Cost cutting is more which in turn will be difficult when we take decisions at the time of doing events or installing things. Old government style of working, no tools provided

Likes

Brand Value

Dislikes

...ng hours are too long and there is no flexibility. WFH policy is only on papers. Your Annual Bonus depends on your attendance percentage. Company discourages taking leave. Middle management doesn't have leadership quality at all. They don't know how to manage a team, they just know to create pressure and stress among team members.

Likes

Good work environment and culture. Teammates are supportive and the management is transparent.

Dislikes

Salary is decent but career growth is slow.

Likes

Salary gets credited 2 days before month end

Dislikes

Work life is not balanced. Everyday you have to extend after shift. Rating is purely biased. My reporting officers takes more CTC than me that means CTC for hierarchy is not maintained. No motivation no proper trainings, if trainings are scheduled but boss is not ready to send. No respect in the organisation for the officers who are serving the organisation sincerely.