Zomato likely has a defined innovation strategy with clear goals and priorities.

Zomato keeps innovating fast by using agile methods, scalable cloud tech, and constant user feedback to stay efficient and focused.🙂🙂

I don't know about their tech team's bandwidth but their they have become seriously pathetic: Pathetic Customer Support even after being a gold member. Sharing my reasons of not liking it anymore in the pointers below🤷‍♀️ Gold Membership doesn't make any sense anymore in terms of cost. Lack of delivery riders even for close proximity restaurants They are clubbing multiple orders together Average Delivery time has climbed to 45 mins in majority of the cases. Platform fee has seen an uptick to 5 Rupees per order , and that increase was not even transparent for a long time I reckon , they are doing this to increase the shareholder value , beat profit estimates and improve the baselines. But they have taken customers for granted in my opinion.

Don't get me wrong guys. I believe innovation is exciting, but It could be too overwhelming for tech guys, I swear they hear notifications in their sleep.

Wow, I'm really curious to learn more about Zomato's experimentation frenzy in 2024! What kind of experiments did they conduct? Any interesting findings?

I agree, Zomato never fails to impress me.

Amazing