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Service Management Group
4.4
based on 31 Reviews
Company Overview
Company Locations
Working at Service Management Group
Company Summary
SMG specializes in customer intelligence, utilizing technology and strategic services to gather and analyze feedback, helping brands improve loyalty and business outcomes.
Overall Rating
4.4/5
based on 31 reviews
19% above
industry average
Highly rated for
Company culture, Job security, Work-life balance
Work Policy
Monday to Saturday
68% employees reported
Flexible timing
65% employees reported
No travel
61% employees reported
Day shift
67% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
1 employee reported
View detailed benefits
About Service Management Group
Founded in1991 (34 yrs old)
India Employee Count--
Global Employee Count--
HeadquartersKansas City, Missouri, United States (USA)
Office Locations
--
Websitesmg.com
Primary Industry
Other Industries
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SMG helps brands get smarter about their customers, patients, and employees todrive changes that boost loyalty and improve business performance. SMG combines technology and differentiated, strategic services to collect, analyze, and share feedback and behavioral data so it’s easier for brands to deliver and activate insights across their enterprise.
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Service Management Group Ratings
based on 31 reviews
Overall Rating
4.4/5
How AmbitionBox ratings work?
5
15
4
8
3
3
2
3
1
2
Category Ratings
4.3
Company culture
4.2
Job security
4.2
Work-life balance
4.1
Salary
4.1
Work satisfaction
3.9
Skill development
3.8
Promotions
Service Management Group is rated 4.4 out of 5 stars on AmbitionBox, based on 31 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Service Management Group Reviews
Compare Service Management Group with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 4.4/5 based on 31 reviews | 4.0/5 based on 16.1k reviews | 4.2/5 based on 1.3k reviews | 4.1/5 based on 2k reviews |
Highly Rated for | Company culture Work-life balance Job security | Job security Skill development Work-life balance | Skill development Work-life balance Job security | Job security Skill development Company culture |
Critically Rated for | No critically rated category | Promotions | No critically rated category | No critically rated category |
Primary Work Policy | - | Work from office 81% employees reported | Work from office 66% employees reported | Work from office 75% employees reported |
Rating by Women Employees | 4.9 Excellent rated by 2 women | 3.8 Good rated by 1.1k women | 4.2 Good rated by 207 women | 3.9 Good rated by 350 women |
Rating by Men Employees | 4.3 Good rated by 27 men | 4.0 Good rated by 14.1k men | 4.3 Good rated by 920 men | 4.2 Good rated by 1.5k men |
Job security | 4.2 Good | 4.1 Good | 4.2 Good | 4.1 Good |
View more
Service Management Group Salaries
Service Management Group salaries have received with an average score of 4.1 out of 5 by 31 employees.
Sales Manager
(5 salaries)
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₹2.4 L/yr - ₹5 L/yr
Executive Accountant
(5 salaries)
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₹2.2 L/yr - ₹3.3 L/yr
Junior Manager
(5 salaries)
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₹8 L/yr - ₹12 L/yr
Computer Operator
(4 salaries)
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₹1.5 L/yr - ₹4 L/yr
Relationship Manager
(4 salaries)
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₹3 L/yr - ₹4 L/yr
Operations Executive
(4 salaries)
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₹4 L/yr - ₹4.4 L/yr
Assistant Professor
(3 salaries)
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₹4.6 L/yr - ₹8.2 L/yr
Team Lead
(3 salaries)
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₹3.1 L/yr - ₹5.1 L/yr
Business Development Head
(3 salaries)
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₹12 L/yr - ₹20 L/yr
Account Assistant
(3 salaries)
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₹2 L/yr - ₹2.9 L/yr
Service Management Group Perks & Benefits
Service Management Group Offices
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Service Management Group FAQs
When was Service Management Group founded?
Service Management Group was founded in 1991. The company has been operating for 34 years primarily in the IT Services & Consulting sector.
Where is the Service Management Group headquarters located?
Service Management Group is headquartered in Kansas City, Missouri.
Does Service Management Group have good work-life balance?
Service Management Group has a work-life balance rating of 4.2 out of 5 based on 30+ employee reviews on AmbitionBox. 74% employees rated Service Management Group 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read Service Management Group reviews for more details
Is Service Management Group good for career growth?
Career growth at Service Management Group is rated fairly well, with a promotions and appraisal rating of 3.8. 74% employees rated Service Management Group 4 or above, while 26% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading Service Management Group reviews for more detailed insights.
What are the pros of working in Service Management Group?
Working at Service Management Group offers several advantages that make it an appealing place for employees. The company is highly rated for company culture, job security and work life balance, based on 30+ employee reviews on AmbitionBox.
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