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Salesforce
4.0
based on 860 Reviews
Video summary
Company Overview
Associated Companies
Company Locations
Working at Salesforce
Company Summary
Salesforce provides technology solutions aimed at enhancing relationships among businesses, customers, and communities through CRM and data analytics.
Overall Rating
4.0/5
based on 860 reviews
5% above
industry average
Highly rated for
Salary, Work-life balance, Company culture
Work Policy
Hybrid
75% employees reported
Monday to Friday
87% employees reported
Flexible timing
67% employees reported
No travel
71% employees reported
View detailed work policy
Top Employees Benefits
Free meal
82 employees reported
Health insurance
76 employees reported
Cafeteria
71 employees reported
Job/Soft skill training
62 employees reported
View all benefits
About Salesforce
Founded in1999 (26 yrs old)
India Employee Count10k-50k
Global Employee Count10k-50k
HeadquartersSan Francisco,California, United States
Office Locations
San Francisco
Websitesalesforce.com
Primary Industry
Other Industries
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From the start, Salesforce has sought to change the world for the better through technology that builds stronger relationships. Between companies and their customers. Between employees and far-flung teams. Between governments and their citizens. Between people who want to make a difference.
When we come together, we unlock hidden potential. We unify people to help businesses and communities pursue their loftiest goals, solve their thorniest challenges, and harness their success to leave our planet a little better than we found it.
The world will continue to change. Technology will evolve. The business will pivot and pivot again. But relationships, built on trust and respect, will help us face the future, come what may.
We help unite every department to better focus on customers with Customer 360, the world’s #1 CRM. We allow everyone, on every team, to share a single source of truth with integrated collaboration capabilities that guide essential conversations and decisions right where people work. And with Tableau, we help companies uncover deep insights and take data-driven actions to better serve their customers.
When we come together, we unlock hidden potential. We unify people to help businesses and communities pursue their loftiest goals, solve their thorniest challenges, and harness their success to leave our planet a little better than we found it.
The world will continue to change. Technology will evolve. The business will pivot and pivot again. But relationships, built on trust and respect, will help us face the future, come what may.
We help unite every department to better focus on customers with Customer 360, the world’s #1 CRM. We allow everyone, on every team, to share a single source of truth with integrated collaboration capabilities that guide essential conversations and decisions right where people work. And with Tableau, we help companies uncover deep insights and take data-driven actions to better serve their customers.
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Brands of SALESFORCE
Mulesoft
4.6
• 5 reviews
Salesforce Ratings
based on 860 reviews
Overall Rating
4.0/5
How AmbitionBox ratings work?
5
450
4
218
3
86
2
34
1
72
Category Ratings
4.4
Salary
4.0
Work-life balance
3.9
Company culture
3.8
Skill development
3.7
Work satisfaction
3.6
Job security
3.5
Promotions
Salesforce is rated 4.0 out of 5 stars on AmbitionBox, based on 860 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Salesforce
based on 798 reviews
4.0
Rated by 239 Women
Rated 4.5 for Salary and 3.9 for Work-life balance
4.1
Rated by 559 Men
Rated 4.4 for Salary and 4.0 for Work-life balance
Work Policy at Salesforce
based on 125 reviews in last 6 months
Hybrid
75%
Work from office
14%
Permanent work from home
11%
Salesforce Reviews
Top mentions in Salesforce Reviews
+ 5 more
Compare Salesforce with Similar Companies
 |  Change Company |  Change Company |  Change Company | |
|---|---|---|---|---|
Overall Rating | 4.0/5 based on 860 reviews | 3.7/5 based on 5.2k reviews | 4.2/5 based on 1.7k reviews  | 4.0/5 based on 1.7k reviews |
Highly Rated for | Salary Work-life balance Company culture | Work-life balance Job security | Work-life balance Company culture Job security | Work-life balance Company culture Skill development |
Critically Rated for |  No critically rated category | Promotions Salary | No critically rated category | No critically rated category |
Primary Work Policy | Hybrid 75% employees reported | Hybrid 70% employees reported | Hybrid 82% employees reported | Hybrid 66% employees reported |
Rating by Women Employees | 4.0 Good rated by 239 women | 3.8 Good rated by 1.2k women | 4.2 Good rated by 396 women | 4.0 Good rated by 416 women |
Rating by Men Employees | 4.1 Good rated by 559 men | 3.7 Good rated by 3.7k men | 4.2 Good rated by 1.1k men | 4.0 Good rated by 1.1k men |
Job security | 3.6 Good | 3.9 Good | 4.2 Good | 3.5 Good |
View more
Salesforce Salaries
Salesforce salaries have received with an average score of 4.4 out of 5 by 860 employees.
Technical Support Engineer
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₹12 L/yr - ₹25 L/yr
Technical Consultant
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Member Technical Staff
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₹18.8 L/yr - ₹60 L/yr
Senior Member of Technical Staff
(249 salaries)
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₹30 L/yr - ₹1 Cr/yr
Senior Technical Consultant
(229 salaries)
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₹23 L/yr - ₹45 L/yr
Salesforce Developer
(228 salaries)
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₹9 L/yr - ₹26.9 L/yr
Software Engineer
(163 salaries)
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₹12.1 L/yr - ₹40 L/yr
Senior Technical Support Engineer
(127 salaries)
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₹14.5 L/yr - ₹33 L/yr
Support Engineer
(124 salaries)
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₹12 L/yr - ₹21 L/yr
Senior Software Engineer
(124 salaries)
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₹20.6 L/yr - ₹85 L/yr
Salesforce Interview Questions
Interview questions by designation
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Salesforce Jobs
Popular Designations Salesforce Hires for
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Salesforce News
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bp’s Digital Core Discovery Event Returns to Pune to Showcase Tech-Driven Energy Transformation
- British petroleum company, bp, is set to host an exclusive event titled "Energy Meets Innovation" — bp’s digital core discovery event on March 28, at the JW Marriott Hotel in Pune.
- The event will showcase how digital technologies, AI, and cloud computing are redefining the energy sector and driving growth, efficiency, and sustainability.
- Industry leaders and technology experts will gather to discuss how digital innovation is shaping the future of energy, benefiting both India and the global community.
- The event will feature discussions from bp leaders and technology partners, including Microsoft, AWS, and Salesforce, focusing on digital transformation, energy security, and sustainability.
Analyticsindiamag | 7 Mar, 2025
Indian HR tech startup raises $140mn in funding
- Darwinbox, an Indian HR tech startup, has raised $140 million in funding.
- The funding round was co-led by KKR and Partners Group.
- Darwinbox's investors include Microsoft, Salesforce, Sequoia, TCV, Peak XV, and Lightspeed.
- The company has expanded internationally and witnessed significant revenue growth over the past years.
HRKatha | 7 Mar, 2025
Get Salesforce insights in BigQuery for unified analytics powered by Datastream
- Salesforce Data Cloud (SFDC) is a commonly used SaaS application that provides a comprehensive view of customer interactions and sales activities.
- Google Cloud has expanded its Datastream service to support Salesforce as a source, simplifying the extraction of data from Salesforce and delivering it to BigQuery and other destinations.
- Datastream offers low-latency replication, scalability, and reliability, while being fully managed, eliminating the need to manage infrastructure.
- Integrating Salesforce data with Datastream allows businesses to gain deeper insights, improve accuracy, and streamline data pipelines for analysis in Google Cloud.
Cloudblog | 7 Mar, 2025
How we built enterprise search to be secure and private
- Slack AI, built securely and privately, operates on data the user can see and integrates with compliance standards.
- Enterprise search in Slack now extends to data from key apps like Google Drive and GitHub, upholding security standards.
- Features like Retrieval Augmented Generation ensure user data privacy, as Slack AI operates on user-accessible data.
- Enterprise search, adhering to Slack AI principles, utilizes federated, real-time data approach for external sources.
- External data access and permissions are kept up to date without storing data in the database.
- Users must grant explicit access to external sources, with full control to revoke access at any time.
- Following the Principle of Least Privilege, enterprise search requests only necessary OAuth scopes for search queries.
- Salesforce emphasizes trust and privacy, ensuring data security in the enterprise search experience.
- The architecture of enterprise search revolves around upholding privacy and security principles.
- Slack AI ensures data privacy, utilizing closed-source LLMs and user-permissioned data access.
Slack | 7 Mar, 2025
How the A-MEM framework supports powerful long-context memory so LLMs can take on more complicated tasks
- Researchers at Rutgers University, Ant Group, and Salesforce Research have proposed the A-MEM framework to support powerful long-context memory for AI agents.
- A-MEM integrates information from the environment and creates automatically linked memories through large language models and vector embeddings.
- The framework enables autonomous and flexible memory management, allowing LLM agents to generalize across new environments and maintain effectiveness in long-term interactions.
- A-MEM demonstrates superior performance in memory management and achieves lower inference costs when answering questions compared to other baseline techniques.
VentureBeat | 6 Mar, 2025
Nvidia’s GTC 2025 will feature AI’s brightest minds and draw 25K attendees in person
- Nvidia announced GTC 2025 with 25,000 in-person attendees and 300,000 virtual attendees set to take place in San Jose, California.
- CEO Jensen Huang's keynote will be held at SAP Center on March 18 at 10 a.m. Pacific time, focusing on AI and accelerated computing technologies.
- The event will be livestreamed on nvidia.com, and registration is not required to view the keynote online.
- GTC will feature over 1,000 sessions, 2,000 speakers, and almost 400 exhibitors showcasing AI's impact across industries.
- Attendees can explore demos, hands-on training, autonomous vehicle exhibits, and a GTC Night Market with local vendors and artisans.
- Notable speakers include Pieter Abbeel, Frances Arnold, Yann LeCun, and Jeffrey Katzenberg, among others.
- More than 900 organizations will participate, including Accenture, Meta, Microsoft, MLB, NFL, Pfizer, Salesforce, Uber, and Volkswagen.
- Nvidia will host its first Quantum Day on March 20, bringing together the quantum computing community with industry leaders.
- GTC will offer hands-on workshops, certification exams, AI Day for startups and VCs, and showcase innovative startups through Nvidia Inception Pavilion.
- Investors can join a Q&A session on March 19, and the event will provide networking opportunities and valuable insights into AI and accelerated computing.
VentureBeat | 6 Mar, 2025
Salesforce lets AI agents run in the background with Agentforce 2dx launch
- Salesforce launched Agentforce 2dx for AI agents, enabling them to act autonomously and interact more efficiently.
- Development tools were introduced for faster building and customization of agents, with advanced analytics for monitoring.
- Agentforce aims to tackle the increased workload by embedding AI agents into workflows for routine tasks.
- Agentic AI, capable of independent actions, is a transformative trend in labor practices according to Salesforce.
- Agentforce 2dx allows agents to operate proactively in the background and be triggered by events.
- Developers can build agents that respond to real-time data, such as predicting future orders in a warehouse scenario.
- AI agents could be triggered by events from platforms like Slack without user-initiated actions, enhancing team communication.
- The new Agentforce Developer Toolkit offers both low-code and pro-code options for building and testing agents.
- Customers can customize agents using natural language with AI assistance, and test them at scale before deployment.
- Professional developers can create, update, and test agents with pro-code tools, ensuring customization and testing capabilities.
Siliconangle | 5 Mar, 2025
What is a CRM Manager? Complete Guide for Startups and SMBs
- A CRM manager plays a crucial role in startups and SMBs by ensuring efficient customer relationship management.
- CRM tools like Salesforce help in organizing customer data and improving interactions for small businesses.
- Key responsibilities of a CRM manager include data management, process optimization, team training, and analytics.
- Skills required for a CRM manager include technical proficiency, analytical thinking, communication, and problem-solving abilities.
- Salesforce simplifies a CRM manager's job through automation, AI capabilities, real-time insights, customizable features, and enhanced collaboration.
- Hiring a CRM manager becomes necessary during rapid growth, complex workflows, or underutilization of CRM tools.
- Salesforce's AI, automation, analytics, team collaboration, and scalability features benefit small businesses in managing customer relationships effectively.
- Investing in a CRM manager and leveraging Salesforce can optimize CRM performance, drive business growth, and enhance customer satisfaction.
- Utilizing CRM solutions like Salesforce with integrated AI can automate tasks, provide insights, and personalize interactions for better outcomes.
Salesforce | 5 Mar, 2025
Salesforce lets AI agents run in the background with Agentforce 2.5 launch
- Salesforce Inc. launched Agentforce 2.5, a platform for AI agents to act proactively, function autonomously, and interact efficiently with users.
- AgentforceDX was also unveiled, offering a toolkit for developers and business users to build, customize, and deploy AI agents faster.
- AI agents mark a transformative trend in labor practices, being capable of autonomous actions and decision-making without constant human oversight.
- Agentforce 2.5 enables agents to operate in the background and respond to events using an API for triggering actions.
- For example, an AI agent at a warehouse can be triggered to optimize orders based on low inventory alerts and prediction data.
- AgentforceDX includes a free Developer Edition with tools for creating, customizing, and testing agents with AI assistance for troubleshooting.
- Professional developers have the option to work with Command Line and Visual Studio to create and test Agentforce agents.
- Agentforce Interaction Explorer provides detailed reporting and analytics post-deployment to monitor agent performance.
- AgentExchange, a marketplace for AI agent skills and templates, was also introduced with over 200 initial partners.
- The toolset aims to accelerate agent development by offering partner skills and industry templates for quick integration.
Siliconangle | 5 Mar, 2025
How software companies are developing AI agents and preparing their employees for the next wave of generative AI
- ServiceNow, SAP, and Salesforce are developing AI agents to handle work tasks, with 80% of cases being addressed without human intervention.
- These AI agents, combining human oversight with agentic AI automation, have shown a 52% reduction in handling complex cases' time at ServiceNow.
- Companies like Salesforce and SAP are also deploying their AI agent platforms for tasks like invoicing, customer support, and email drafting.
- While autonomous agents are still in the exploration phase, 26% of organizations are seriously considering adopting them, per a Deloitte survey.
- AI agents represent the next phase in generative AI innovation, aiming to autonomously perform workplace tasks and collaborate with humans.
- Transparency and training are crucial for successful AI agent integration, with companies like SAP and Intuit encouraging feedback from employees.
- Companies must emphasize responsible AI use and ensure human oversight in tasks automated by AI agents for optimal outcomes.
- Workers' interactions with AI agents are monitored and refined to enhance productivity while addressing errors or misleading AI responses.
- For AI agents to deliver substantial ROI, businesses need to integrate AI at the core of their operations and consider human engagement in the workflow.
- ServiceNow emphasizes the importance of tailoring agentic capabilities for diverse departments, creating unique training programs, and measuring the value of AI workflows.
Insider | 5 Mar, 2025
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Salesforce FAQs
When was Salesforce founded?
Salesforce was founded in 1999. The company has been operating for 26 years primarily in the Software Product sector.
Where is the Salesforce headquarters located?
Salesforce is headquartered in San Francisco,California and has an office in San Francisco
How many employees does Salesforce have in India?
Salesforce currently has more than 11,000+ employees in India. Engineering - Software & QA department appears to have the highest employee count in Salesforce based on the number of reviews submitted on AmbitionBox.
Does Salesforce have good work-life balance?
Salesforce has a work-life balance rating of 4.0 out of 5 based on 800+ employee reviews on AmbitionBox. 78% employees rated Salesforce 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read Salesforce work-life balance reviews for more details
Is Salesforce good for career growth?
Career growth at Salesforce is rated fairly well, with a promotions and appraisal rating of 3.5. 78% employees rated Salesforce 4 or above, while 22% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading Salesforce promotions/appraisals reviews for more detailed insights.
What are the pros of working in Salesforce?
Working at Salesforce offers several advantages that make it an appealing place for employees. The company is highly rated for salary & benefits, work life balance and company culture, based on 800+ employee reviews on AmbitionBox.
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