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Genesys Telecommunications Laboratories

4.7
based on 32 Reviews

Working at Genesys Telecommunications Laboratories

Company Summary

Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.

Overall Rating

4.7/5
based on 32 reviews
highly rated categories
25% above
industry average
highly rated categories
Highly rated for

Company culture, Work-life balance, Work satisfaction

Work Policy
Monday to Friday
Monday to Friday
100% employees reported
Flexible timing
Flexible timing
90% employees reported
No travel
No travel
81% employees reported
Day shift
Day shift
100% employees reported
View detailed work policy
Top Employees Benefits
Health insurance
Health insurance
9 employees reported
Office gym
Office gym
7 employees reported
Job/Soft skill training
Job/Soft skill training
6 employees reported
Cafeteria
Cafeteria
4 employees reported
View all benefits

About Genesys Telecommunications Laboratories

Founded in--
India Employee Count--
Global Employee Count--
Headquarters--
Office Locations
--
Websitegenesys.com
Primary Industry
Other Industries
--
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Genesys Telecommunications Laboratories Ratings

based on 32 reviews

Overall Rating

4.7/5
How AmbitionBox ratings work?
5
23
4
8
3
0
2
0
1
1

Category Ratings

4.9

Company culture

4.9

Work-life balance

4.4

Work satisfaction

4.3

Skill development

4.3

Job security

4.2

Salary

4.1

Promotions

Genesys Telecommunications Laboratories is rated 4.7 out of 5 stars on AmbitionBox, based on 32 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more

Genesys Telecommunications Laboratories Reviews

Top mentions in Genesys Telecommunications Laboratories Reviews

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Overall Rating
4.7/5
based on 32 reviews
4.2/5
based on 1.7k reviews
3.3/5
based on 349 reviews
3.7/5
based on 19 reviews
Highly Rated for
Company culture
Work-life balance
Work satisfaction
Work-life balance
Company culture
Skill development
No highly rated category
Work-life balance
Company culture
Critically Rated for
No critically rated category
No critically rated category
Job security
Promotions
Skill development
Job security
Salary
Promotions
Primary Work Policy
-
Hybrid
80% employees reported
Hybrid
63% employees reported
-
Rating by Women Employees
5.0
Excellent
rated by 6 women
4.1
Good
rated by 325 women
3.4
Average
rated by 56 women
4.7
Excellent
rated by 3 women
Rating by Men Employees
4.6
Excellent
rated by 23 men
4.2
Good
rated by 1.3k men
3.3
Average
rated by 272 men
3.4
Average
rated by 16 men
Job security
4.3
Good
3.6
Good
2.6
Poor
2.5
Poor
View more

Genesys Telecommunications Laboratories Salaries

4.2
rated by 32 employees for salaries

Software Engineer

(42 salaries)
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₹6.3 L/yr - ₹13 L/yr

Senior Software Engineer

(40 salaries)
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₹8.7 L/yr - ₹29.3 L/yr

Technical Lead

(18 salaries)
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₹13 L/yr - ₹31.1 L/yr

Associate Software Engineer

(17 salaries)
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₹6 L/yr - ₹10.7 L/yr

PS Consultant

(15 salaries)
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₹8.2 L/yr - ₹14 L/yr

Senior Technical Support Engineer

(13 salaries)
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₹12.5 L/yr - ₹20.5 L/yr

Technical Specialist

(8 salaries)
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₹18.5 L/yr - ₹38 L/yr

Lead Engineer

(8 salaries)
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₹16 L/yr - ₹23 L/yr

Technical Support Engineer

(7 salaries)
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₹9.6 L/yr - ₹10.9 L/yr

Senior Ps Consultant

(7 salaries)
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₹13.5 L/yr - ₹20.5 L/yr

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Genesys Telecommunications Laboratories FAQs

Does Genesys Telecommunications Laboratories have good work-life balance?
Genesys Telecommunications Laboratories has a work-life balance rating of 4.9 out of 5 based on 30+ employee reviews on AmbitionBox. 97% employees rated Genesys Telecommunications Laboratories 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read Genesys Telecommunications Laboratories work-life balance reviews for more details
Is Genesys Telecommunications Laboratories good for career growth?
Career growth at Genesys Telecommunications Laboratories is highly regarded, with promotions and appraisal rating of 4.1. 97% employees rated Genesys Telecommunications Laboratories 4 or above on promotions/appraisal indicating that a significant portion of employees are satisfied with career growth opportunities. We recommend reading Genesys Telecommunications Laboratories reviews for more detailed insights.
What are the pros of working in Genesys Telecommunications Laboratories?
Working at Genesys Telecommunications Laboratories offers several advantages that make it an appealing place for employees. The company is highly rated for company culture, work life balance and work satisfaction, based on 30+ employee reviews on AmbitionBox.
Genesys Telecommunications Laboratories Overview
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