Genesys Telecommunications Laboratories Interview Questions and Answers

A standardized assessment that measures a person's skills, cognitive abilities, and potential to perform in a specific role.

Q1. Technical interview questions at Automatic Data Processing (ADP) may cover topics such as programming, databases, and software development.
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Q2. They may also ask about problem-solving and how you approach challenging tasks.
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Q3. Emphasize a structured method that involves clearly defining the issue, gathering relevant information, brainstorming potential solutions, evaluating options carefully, implementing the chosen solution, an...read more
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Q4. Data structures, algorithms, SQL querying, object-oriented programming principles, software development lifecycle, database concepts (relational vs. NoSQL), coding challenges in relevant languages (like Py...read more
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Q1. May ask about your background, skills, and how you handle challenges
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Q2. Background questions Tell me about yourself, What are your career goals, What are your strengths and weaknesses, What do you know about ADP, and Why do you want to work at ADP.
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Numerical reasoning : Tests mathematical skills,such as number sequences,percentages,and ratios.

Q1. What is the difference between static and dynamic typing in python?
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Q2. What is the difference between list and touple in python?
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Q3. Data structures and algorithms
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Q4. Object oriented programming
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Q5. File handling and database
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Q6. Advanced python topics
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Gd Topics:
1.Current affairs
2.Business and Economy
3.Social and Cultural

Q1. CN you tell me about your self?
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Q2. Why do you want to work as a python developer?
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Q3. Career goals and motivation
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Q4. Team work and communication
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Q5. Problem solving and adaptability
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Q6. Behavioral questions
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Discussion on General Topics

General Aptitude test

Q1. Technical Questions on Windows and Mac
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Q2. Troubleshooting Shooting on different scenarios
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Q1. More Aggressive Questions on Troubleshooting
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Q1. One On One With the Hiring Manager
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Basic self evaluation test.

Q1. What project I have completed and follow-up questions on that?
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Q2. How to handle class imbalance.
Ans. 
Handling class imbalance involves techniques like resampling, using different algorithms, and adjusting class weights.
• Use resampling techniques like oversampling or undersampling to balance the classes.

• Utilize algorithms that are robust to class imbalance, such as Random Forest, XGBoost, or SVM.

• Adjust class weights in the model to give more importance to minority class.

• Use evaluation metrics like F1 score, precision, r...read more
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Q3. Basic Python coding questions.
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Q1. Data-related questions.
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Q2. ML Ops questions.
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Q1. All questions related to Process and Tool level and Analysis.
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Q1. Performance testing questions
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Q1. Loadrunner questions
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Q1. Process and Tool level questions
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Q1. Introduction, roles and responsibilities
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Q2. Deep copy shallow copy
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Q3. Method Overloading overriding
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Q4. Constuctor and its types
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Q5. Varags (variable length arguments)
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Q6. Find element find elements return types of it if no elements found
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Q7. Webdriver what is it
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Q8. Find duplicate numbers and its count from given list explain logic
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Q9. Factorial using recursion
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Zoho’s Hiring Process is Completely Biased
Zoho gives priority to Tamil-speaking candidates, and only if there are extra vacancies do they consider people from other states. I cleared all five coding problems, optimized them as requested, and explained my approach clearly. The technical live coding interviewer, Seethu Maria Johnson, even told me that HR would contact me. But instead, I got a rejection email without any explanation.

It feels like Zoho already decides who they want to hire based on regional preference rather than talent. If you're from outside Tamil Nadu, don’t waste your time here—chances are, you won’t even be considered seriously. They show clear partiality in hiring, which is unfair to skilled candidates from other states.

To make things worse, I asked for feedback, but HR (Carmila & Veena C S & Supriya M) simply said "we cannot share the feedback." So, not only is the hiring process biased, but there’s also zero transparency.

Even after Seethu Maria Johnson told me HR would contact me, they just ignored my performance and rejected me without reason.

Final Thought
Zoho might be a good company for Tamil people, but for others, it’s just disappointing and unfair. If you’re from another state, don’t waste your time here—your performance won’t matter, only your region and language will.