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4 Zingbus Technology Jobs

Last Mile Executive

1-4 years

₹ 1 - 4.5L/yr

Bangalore Rural, Bangalore / Bengaluru

1 vacancy

Last Mile Executive

Zingbus Technology

posted 21hr ago

Job Description


About the Company:

  • Founded in 2019, zingbus is building the most trusted brand for intercity travel. Keeping reliability and safety at the core, we are building a two-sided platform that delivers standardized journey experience for travelers and increased earnings for our supply partners.
  • We connect 300+ cities across the country through our daily services and have served 2.5 Mn+ unique customers so far and are aggressively working towards the fleet electrification and establishment of charging technology and infrastructure.
  • Raised Series A from Y Combinator, InfoEdge, AdvantEdge, and other prominent investors from India and Silicon Valley. Additionally, secured a significant investment of $9 million from bp Ventures.

https://yourstory.com/2021/03/gurugram-startup-zingbus-takes-tech-route-intercity-bus-travel-smoother/amp

https://www.bp.com/en_in/india/home/news/press/bp-ventures-invests-9-million-in-indias-leading-intercity-bus-

platform-zingbus.html

Position: Executive - Last Mile (Bangalore)

Native Language : Kannada

Location: Bangalore

Compensation: 3 - 4 LPA

Job Summary: We are looking for a dynamic and proactive Executive for our Last Mile operations in Bangalore. In this role, you will be responsible for onboarding new suppliers for last mile routes, managing day-to-day operations, and ensuring a seamless customer experience. You will work closely with suppliers, fix operational issues, and negotiate prices to optimize service quality. If you're passionate about operations, customer satisfaction, and problem-solving, this role is a perfect fit.

Key Responsibilities:

  • Onboard new suppliers for the last mile routes to ensure an efficient supply chain.
  • Travel across last mile routes to identify and resolve operational issues.
  • Handle day-to-day operations of last mile routes, ensuring smooth execution and minimal disruptions.
  • Manage and maintain relationships with onboarded suppliers to ensure service quality and reliability.
  • Negotiate prices and terms with suppliers to maintain cost-effectiveness and high service standards.
  • Work on improving Net Promoter Scores (NPS) by focusing on customer feedback and continuously enhancing the customer experience.
  • Collaborate with internal teams to implement operational improvements and streamline processes.
  • Monitor and ensure compliance with safety and operational standards across last mile routes.

Qualifications & Experience:

  • 1+ years of experience in ground operations or a similar operational role.
  • Strong problem-solving skills with the ability to address and resolve operational challenges.
  • Excellent negotiation skills with a focus on maintaining mutually beneficial supplier relationships.
  • Strong communication and interpersonal skills, with the ability to work effectively with both internal teams and external partners.
  • Ability to travel frequently across different routes and locations.
  • A customer-first mindset with a focus on enhancing the overall service experience.
  • Bachelor's degree (preferred but not mandatory).

Employment Type: Full Time, Permanent

Read full job description

What people at Zingbus Technology are saying

What Zingbus Technology employees are saying about work life

based on 15 employees
83%
43%
50%
50%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

Zingbus Technology Benefits

Cafeteria
Work From Home
Team Outings
Health Insurance
Free Transport
Child care +6 more
View more benefits

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