Sr. Officer /Assistant Manager (Digital Banking Operations)

Job Description:

We are seeking a skilled and detail-oriented Sr. Officer/Assistant Manager to join our Digital Banking Operations team. The ideal candidate will have a strong understanding of reconciliation, settlement, and dispute handling for digital banking products such as UPI, IMPS, and AEPS. 

Key responsibilities include:

- Overseeing and managing the reconciliation and settlement process for digital banking products.

- Handling and resolving disputes in a timely and efficient manner.

- Ensuring adherence to operational controls and compliance standards.

- Communicating effectively (both written and verbal) with internal teams and external stakeholders.

- Utilizing MS Excel, MS Word, and MS Access to analyse data and generate reports.

Required Skills:

- Good understanding of digital banking products and their operational processes.

- Excellent written and verbal communication skills.

- Proficiency in MS Excel, MS Word, and MS Access.

The ideal candidate will possess a keen eye for detail, strong problem-solving abilities, and the capacity to work in a dynamic, fast-paced environment.