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Sr. Extend Services Consultant - Workday Success Plans
Workday
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Primary responsibilities of this role include delivering various services to Workday Success Plans customers focussed on Workday Extend applications. To be successful, you will:
- Guide customers through Workday configuration, providing expert advice and best practices.
- Demonstrate Workday capabilities and lead customers towards optimal solutions.
- Resolve product configuration challenges and optimize solutions to meet business needs.
- Cultivate strong customer relationships through effective communication, presentations, and consultations.
- Develop and deliver webinars that showcase Workdays potential for achieving business goals.
- Champion Workday product expertise, staying current with Workday certifications and the product roadmap.
- Keep up with industry best practices and engage with customers on relevant topics.
- Contribute to programs that drive customer feature adoption.
In addition to delivering Workday Success Plans services, our Workday professionals will also deliver other Customer Enablement services, such as:
- Office Hours to conduct appointment-based consulting engagements providing guidance and product expertise to customers
- Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization
- Provide one-on-one customer configuration designs
- Deployments including full deployment of Workday features
About You
Basic Qualifications for Integrations Consultant :
- 2 years of Extend experience, p referably Workday Extend certified.
- 6 years of Workday Integrations experience
- Overall 8+ years of experience in consulting or customer-facing environments
- Hands-on experience with web services/application types (REST or SOAP).
- Familiarity with data formats (JSON, XML).
- Proficiency in Java, JavaScript, Python, or similar programming languages.
- Interest in learning about authentication technologies (OAuth, JWT, etc.).
- A problem-solving mindset and a desire to engage with customers and grow professionally.
Other Qualifications:
- Certified or ability to certify in Orchestrate for Integrations (O4I).
- Ability to gain a thorough understanding of Workday concepts as new features are released
- Ability to distill complex concepts into understandable presentations for our customers
- Ability to multitask and work on multiple engagements and deliverables simultaneously
- Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision-making
- Excellent verbal and written communication skills in English
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
Workday Benefits
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