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WNS

Compare

3.4

based on 11k Reviews

Video summary

181 WNS Jobs

Assistant Manager - Operations - REF46785I

WNS

3.4

based on 11k Reviews

10-15 years

₹ 6 - 5L/yr (AmbitionBox estimate)

Pune

1 vacancy

Assistant Manager - Operations - REF46785I

WNS

posted 4hr ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Legal Advisory Compliance CCTV Monitoring Performance Management Capacity Planning

Job Description

Meeting SLA s consistently by managing the performance of the team - Monitor Resource / capacity planning on a daily / weekly basis Monitoring project deliveries and ensuring zero delays with high quality standards - People Management and ensuring smooth functioning of the process/team Controlling attrition - Focus on Quality within team and for the process ensuring Compliance of ISO Managing Client expectations - Coach direct reportees to achieve desired result Performance Management (Appraisals) - Report team s performance dash boards on a weekly and monthly basis. - Management of team productivity - Associate Engagement and Development

Graduate

Employment Type: Full Time, Permanent

Read full job description

WNS Interview Questions & Tips

Prepare for WNS Assistant Manager Operations roles with real interview advice

What people at WNS are saying

3.1

Rating based on 97 Assistant Manager Operations reviews

Anonymous · Finance & Accounting in Mumbai

Likes

Few Team members are good, I met good people as well

Dislikes

From last year in the new process, i experienced Partiality,Not Employee Friendly, Management is not good, no support from the manager

Salary - Poor

+4 more

Read 97 Assistant Manager Operations reviews

Assistant Manager Operations salary at WNS

reported by 426 employees with 5-15 years exp.

₹4 L/yr - ₹12.5 L/yr

13% more than the average Assistant Manager Operations Salary in India

View more details

What WNS employees are saying about work life

based on 11k employees

54%

71%

69%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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WNS Pune Office Locations

View all

Pune (5)

Pune Office

WNS Global Services, 3rd to 7th Floor, Wing A & B, Tower 1, Cyber City, Magarpatta City, Hadapsar Pune
Maharashtra 411013

Pune Office

WNS Business Management Consultant, 104, Sakore Nagar Road, Sakore Nagar, Viman Nagar Pune
Maharashtra 411014