SAS Platform Administrator - Viya (2-15 yrs)

Individuals who excel in this role :

- Understand software development & how to read/write code or scripts.

- Are familiar with deployment methodologies and best practices such as CI/CD and Waterfall

- Have worked in complex infrastructure environments with a variety of services working both independently and together.

- Understands the interdependencies between multiple systems and software within a computing infrastructure.

- Have knowledge of security, performance, server design, cross-platform architectures, SAS products, SAS solutions, storage, networking, and enterprise hardware.

- Understands the interdependencies between multiple systems and software within a computing infrastructure.

You will / Primary Responsibilities :

- Install, administer, support, and maintain SAS Enterprise software and solutions.

- Integrate SAS software with systems and other third-party software.

- Generate documentation for architecture, installation and on-going operational support of customer environments.

- Diagnose, document, report, and resolve system problems both independently and in a group setting.

- Work directly with external customers and interface with other support teams and vendors.

- Engineer Software implementations based on requirements and sizing assessments to ensure scalability and reliability.

- Contribute in training, mentoring, and coaching for & from team members.

- Contribute to tooling, automation, and system engineering efforts, freeing yourself and others from day-to-day toil.

- Communicate clearly and efficiently with internal and external stakeholders highlighting any risks or blockers with recommendations to remediate and work around identified issues.

- Identify, design, and implement new initiatives designed to ensure long-term customer success and value.

- Support global external and internal customers negotiating any challenges presented by different cultures, work practices, and time zones.

- Ability to work flexible business hours as required by global customers / business needs.

- Stay current on SAS offerings, technologies and industry trends.

- Shift working as per business demand.

- Participate in a 24x7x365 on-call rotation.

Technologies you will work with on day one :

- SAS 9.4 & Viya Product Suites.

- Azure, AWS, and VMware-based cloud computing environments (compute, storage, networking, etc.)

- External and integrated databases - Oracle, Postgres, MSSQL

- Containerized software applications and orchestration (Docker, Kubernetes)

- API-driven tools and software

- ITIL management software - ServiceNow, CMDB, Jira, Git

- Middleware / Web-based applications (tcserver, apache, JBoss, etc.)

- Commercial, Opensource, and custom monitoring/alerting tools - Zabbix, Prometheus, Grafana

What we're looking for / Profile Requirements :

- Curious, Passionate, Authentic and Accountable. These are our values and influence everything we do.

- Bachelor's degree in a quantitative field, preferably Computer Science, Information Technology or
related field.

- Problem-solving skills, Quick Learner and a can-do attitude.

- Attention to detail and accuracy - while maintaining a solid awareness of the 'big picture'.

- Ability to communicate with global peers and management in a clear, straightforward and effective way.

- Strong analytic and deductive reasoning skills

10+ years of technical experience including :

- 8+ years of experience Enterprise-class software installation and configuration.

- 6+ years of experience in SAS Software Implementation, support, consulting, or training.

- 3+ years of experience with UNIX or Linux supporting SAS or Enterprise class applications.

- 3+ Years of Experience with implementing SAS on complex architectures within Cloud and Hosting Technologies (Microsoft Azure (Preferred), AWS, etc...)

Working & Expert knowledge on SAS Products and Solutions :

- Designing and implementing SAS solutions on Cloud & Hosted Infrastructure

- Deployment, testing, delivery and maintenance activities related to SAS Solutions

- SAS Solution Implementations on High Availability GRID LSF Platform

- In-place upgrade and Migration of SAS Solutions

- Integration of SAS Products with different third-party tools and technologies

- Installation, Configuration, deployment and administration of Metadata, Clustered Metadata, Metadata Server

- Web Server and Web Application Server

- Users and User Groups, Identity & Access Management

- Multitenant Environments

- Product Hot-Fixes

- SAS Client Tools

- Base SAS Codes and Reports

- SAS Management Console

Cloud Implementation Experience/knowledge on SAS Solutions, such as but not limited to :

- SAS Viya Product Suite

- SAS 9.4 Product Suite

- SAS Cloud

- Advanced Analytics

- Fraud & Security Intelligence

- Data Management

- Risk Management

- Open Integration

- PowerShell and Unix Shell scripting

- Linux system administration tasks including configuration, troubleshooting, and automation.

Nice to have / Preferences :

- SAS 9.4, Viya Certifications

- Experience in Microsoft Azure Cloud - COMPUTE, STORAGE, NETWORK, SECURITY

- Know-how - Authentication techniques and their integration along with debugging

- Working knowledge of Python and Ansible for automation.

- ITIL v3/v4 Foundation Certification

- ITSM Technologies (JIRA, ServiceNow) awareness and usage

- Ability to travel up to 10% of the time.

- Multi-lingual proficiency (English language is required)