SAP GRC Consultant - Support & Implementation (4-10 yrs)

Role : SAP GRC

Job Description :

- Support provisioning of SAP user accounts

- Prioritize and process access requests from the IT ticketing tool

- Create user accounts, assign training, create GRC User Access Requests, obtain role owner approval and allocates roles.

- Environments to provision include ECC (ERP central component), BWP (Business Intelligence), CPP (CRM), GTP (Global Trade), GRC (Governance Risk and Compliance), BPC (Business Planning and Consolidation) and Vendor Invoice Management

- Ensure that established SLAs for various ticket types are met

- Process employee position changes and ensure that access is appropriate after position change

- Maintain employee access to Active Directory groups

- Process tickets in GRC workflow; re-assign escalated tickets in GRC workflow; troubleshoot issues reported by end users

- Ensure that separated users' access is removed and accounts are locked

- Maintain relationships with the role owners from the various business areas

- Create Ad hoc reports using SAP or other system data Maintain the SAP organizational structure entries for users whose location does not update the SAP organizational structure via the Human Capital Management system Maintain Master Data, including data in the SAP GRC tool and the Learning Management System (LMS)

- SAP Security Role data including role assignment approvers and role content approvers

- Research and respond to sampling requests from auditors, e.g., SOX auditors, FDA investigators

- Monthly user account review for separated users

- Periodic user access review for SAP environments including REP, BWP, CPP, GTP, GRC and BPC

- Complete remediation tasks such as removing inappropriate access or implementing recommended process changes Support SAP releases

- Facilitate the implementation and support of SAP GRC

- Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements

- Facilitate workshops to collect business requirements

- Map client business requirements, processes and objectives; develops necessary product modifications to satisfy clients' needs.

- Identify gaps, issues and work around solutions.

- Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems.

- Handle changes or emergency transports as needed for high priority issues

- Document functional designs, test cases and results.

- Proactively identify and propose business process and/or system enhancements

- Provide consulting services on both new implementations and existing support projects

- Act as a liaison between the business functions and the technical team.

- Provide ad-hoc training and user support as required

- Work self-directed and independently; may act as subject matter mentor to more junior members.

Primary Skills :

- Minimum of 5 years of experience in a full cycle implementation as well as in support projects.

- At least 5 years' experience SAP-GRC.

- Having experience in Cloud

- Having experience of Upgrade/ Migration

- Ability to multitask and manage multiple deliverables and projects at the same time

- Ability to understand business processes from a customer perspective

- Ability to work in a team environment, effectively interacting with others

Good to have Skills :

- Knowledge on any Cloud technologies

- Understanding of Agile methodologies