Non Voice Backend Operation hiring @ Wipro- Coimbatore (0 -3.5years)

Wipro Ltd. is a leading provider of benefits administration, Financial Solutions and cloud-based HR solutions. We enhance work and life through our service, technology and data.

As part of an industry-leading team, you will help drive results for our clients by delivering innovative and effective solutions as part of our Health Administration.

Role: Back End Operations- Processor

Job Application link- https://forms.office.com/r/9KqU3y1qKv

to get call letter and interview updates

Office Location :-Coimbatore  : Wipro Limited,S.F.No.426/1,426/2and 427/1, Elcot Special Economic Zone, Vilankurichi Village, Coimbatore North Taluk,Coimbatore-641004,Tamil Nadu

Shift timing- 5.30pm to 3.30am onwards ( fixed shift)/WO- Saturday/ Sunday

Work Experience - 0months -3.5years

Education - Only arts and Science Graduates ( 2020,2021,2022.2023,2024)

Cab Drop- One way transport 

Service Agreement- 12Months

CTC- 2.5LPA- 2.9LPA

Job Summary

The Team Member is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness.

•      Consulting Skills, Client Knowledge And Client Service:
  •     Prioritizes work as required in order to effectively respond to client needs
  •     Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion
  •     Ensures knowledge of client plan provisions and supporting documentation is current and updated
  •     Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets
  •     Participates & contributes in daily huddles and status meetings
  •     Ensures on-time and accurate delivery of all tasks as per Service Level Agreements
  •     Adaptability and Flexibility, Coaching and Recognition, Cross-cultural Competence
  •     Delivers on new/ adhoc tasks in order to meet client/ internal goals promptly
  •     Seeks and accepts feedback from coaches & mentors to enhance knowledge and capabilities
  •     Creates/ updates SOP where and when required. Work with other supporting groups to enhance procedures and eliminate wastage.
  

Communication and Excellence:

•          Excellent communication skills (Oral, written and listening ability).
  

Interview Process:
Logical Interview 
Managerial Interview