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12 Wiplon Jobs
CRM Executive (Technical)
Wiplon
posted 14hr ago
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Job Description
- Maintain accurate and up-to-date customer data in the CRM system
- Monitor KPIs to ensure adherence to service level agreements (SLAs)
- Evaluate the quality and timeliness of customer interactions
- Identify areas for improvement in customer service processes
Requirements- B.Tech, BCA, or MCA graduates are encouraged to apply.
- Strong communication and interpersonal skills.
- Excellent organizational and time management skills.
- Proficiency in Google Workspace (Google Sheets, Doc).
- A positive attitude and willingness to learn.
- B.Tech, BCA, or MCA graduates are encouraged to apply.
Employment Type: Full Time, Permanent
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