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Yellow Umbrella Services

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3.6

based on 13 Reviews

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11 Yellow Umbrella Services Jobs

Team Leader

Yellow Umbrella Services Private Limited

 · 

3.6

 based on 13 Reviews

1-8 years

₹ 1.8 - 2.88L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Mumbai, Hyderabad / Secunderabad, Chennai + 1 more

1 vacancy

Team Leader

Yellow Umbrella Services

posted 17d ago

Job Role Insights

Fixed timing

Key skills for the job

Scheduling US Staffing CCTV Monitoring SLAS Routing and Switching Service Level Management

+ 1 more

Job Description

  • Proven track record of overseeing call center operations and ensuring efficient call handling processes.
  • Ability to optimize call routing, staffing levels, and scheduling to meet service level agreements (SLAs) and key performance indicators (KPIs).
  • Experience in monitoring agent performance and productivity metrics.
  • Experience in setting clear goals, providing feedback, and fostering a positive work environment.

    Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Team Lead roles with real interview advice

    People are getting interviews at Yellow Umbrella Services through

    (based on 3 Yellow Umbrella Services interviews)
    Job Portal
    67%
    33% candidates got the interview through other sources.
    Moderate Confidence
    ?
    Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

    What people at Yellow Umbrella Services are saying

    1.0
     Rating based on 1 Team Lead review

    Likes

    pathetic company

    Dislikes

    no offer letter salary pending salary not on time complaint given in labour court

    Read 1 review

    Team Lead salary at Yellow Umbrella Services

    reported by 5 employees with 1-8 years exp.
    ₹1.8 L/yr - ₹2.9 L/yr
    74% less than the average Team Lead Salary in India
    View more details

    What Yellow Umbrella Services employees are saying about work life

    based on 13 employees
    55%
    100%
    57%
    100%
    Strict timing
    Monday to Saturday
    No travel
    Day Shift
    View more insights

    Yellow Umbrella Services Benefits

    Soft Skill Training
    Free Transport
    Job Training
    Child care
    Gymnasium
    Cafeteria +6 more
    View more benefits

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    More about working at Yellow Umbrella Services
    • HQ - Mumbai,Maharashtra, India

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