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14 Catalyst Partners Jobs
Calling Support Analyst
Catalyst Partners
posted 3mon ago
Job Role Insights
Key skills for the job
Job Description
- Researching and identifying new, updated, or closed retail locations.
- Contacting store locations to validate data and/or obtain new information.
- Collaborate with team members to ensure the delivery of high-quality data for stakeholders and clients.
- Abide by service level agreements (SLAs) and project deadlines.
- Operate with a lean mindset, seeking opportunities for continuous process improvement.
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Requirements - Excellent spoken English; strong communication skills.
- Customer service or equivalent experience is preferred.
- Ability to work U.S. daytime hours.
- Capacity to manage multiple priorities and adapt quickly to changes.
- Innovative mindset and comfort operating in a dynamic environment.
- Ability to collaborate within a global team and work effectively in a hybrid work setup.
Employment Type: Full Time, Permanent
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