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Technical Support Associate
Wiplon
posted 3mon ago
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Job Description
Job_Description":"
- Handling technical support tickets
- Respond to service down alerts and notifications promptly
- Handling customer queries effectively
- Maintaining & providing constant support to clients as per the given SLAs
- Handling L1 & Phone Support issues
- Handle tickets/live chats efficiently
Requirements- Candidates with RedHat, MCSA Certification/Training or IT background to apply
- Good Communication Skills
- Ability to deal with clients and their queries
- Logical Thinker
- Excellent interpersonal skills
","
- Candidates with RedHat, MCSA Certification/Training or IT background to apply
Employment Type: Full Time, Permanent
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