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Technical Support Associate
Web Spiders
posted 11d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Handling technical support tickets & customer queries effectively
Maintaining& providing constant support to clients as per the given SLAs
Handling L1& Phone Support Issues
Handle tickets/live chats efficiently
Respond to service down alerts promptly°Candidates with RedHat, MCSA Certification/Training, or IT background to apply
Good communication skills
Ability to deal with clients & their query
Logical thinker & Ability to Multitask°
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
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