Lead Process Engineer - Shared Services Ops Operational Excellence

• Lead group initiatives that encompass research and future state requiring application of specialized knowledge or skills critical to the redesign efforts
• Ensure effective relationships among the design teams and partners
• Develop root cause research and business case for proposed technology, staff and structure changes, including cost estimates
• Establish standards for measuring performance against process requirements utilizing formal process engineering tools and methods
• Ensure development of metrics that provide data for future improvement opportunities
• Ensure appropriate application of cultural focus, tools, and statistical approach
• Coach multiple redesign teams
• Make decisions and resolve issues to meet business objectives
• Interpret policies, procedures, and compliance requirements
• Collaborate and influence all levels of professionals including more experienced managers
• Lead team to achieve objectives

Required Qualifications:

• 5+ years of Process Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience in Lean Six Sigma and continuous improvement capabilities, Expertise with Project Management ToolsExperience in implementation of Capability Maturity Models (COPC/ISO/CMM/PCMM)
• Domain experience (Technology - e.g.-Application maintenance & development/Operations - e.g. Mortgage process/Corporate Functions)
• Black Belt (Certified). Demonstrated success as a Master Black Belt in Six Sigma (Lean, DMADV, DMAIC)
• High Level of technical skills including advanced MS Office and Visio skills and statistical packages like Minitab, JMP
• Strong analytic and project management experience leading large cross functional projects.
• Process Definition, Modeling, Implementation, Process Metrics, Quality / Process Models and frameworks like CMMI, ISO, ITIL, Prince, PMI
• Mentoring; Implementation of BU/LOB-wide Improvement Programs
• Has extensive Domain understanding on one or more areas- Commercial, CIB / WIM/ Consumer Banking etc to drive value for the business
• Strong analytical exposure skills - with toolslike Excel Advance, Minitab, JMP, SAS etc
• Ability to redesign processes and enhance solutions through identifying Technical / didgital solutionsfor Busines Problems - RPA/ RDA / Workflow / Bolton etc. - Prior implementation experience preferred
• Design capability and Program Management experience in leading large niche business cross functional projects. - SWAT Projects / TOM
• Exposure in driving end to end Domain intensive business process re-engineering and business transformation projects
• Prior experience of working as an internal consultant with a Global Banking Financial firm shall be preferred