Operational Accounting Assistant

• Perform a variety of activities related to reconciling and balancing accounts
• Research and resolve moderately complex accounting issues and exceptions
• Resolve disputes for customers, clients and vendors, related to balancing situations
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals.

Required Qualifications:

• 2+ years of Operational Accounting experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Perform a variety of activities related to reconciling and balancing accounts
• Research and resolve moderately complex accounting issues and exceptions
• Resolve disputes for customers, clients and vendors, related to balancing situations
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Knowledge and experience in Commercial Mortgage Servicing including Investor Reporting to Trust, Remittance and Reconciliation of funds.
• Ability to interpret and understand the Loan documents, Loan Servicing Agreements and language pertaining to the requirements for Sub Servicing Agreements and Pooling & Servicing Agreements.
• Knowledge of Strategy Loan accounting system a major plus.
• Good knowledge of Sub Servicing reporting, reserve reporting, delinquency reporting, Collections account statement reporting and Watch list reporting.
• Experience in calculating Appraisal Reduction Amounts, ASERs.
• Ability to review loan agreements, manage inventory and continuously coordinate with special servicers.
• Experience in handling Realized Losses.
• Excellent comprehension and communication skills coupled with the ability to interact with LoB during calls and gain their confidence.
• Experience in handling escalations from the borrowers/stakeholders
• Ability to multi-task working on multiple sub-queues / activities within the process.
• Handle complex queries and liaise with the Asset Management team/LOB for final disbursement of funds.
• Communicate with Trust, third party servicers and other CMS teams to establish and record Authentication forms and certificate of authority
• Identify risk exposure in the process and able to come up with controls to ensure mitigation of risk.
• Exhibits detail-oriented skills to ensure zero/near ops loss situations.
• Demonstrates/maintains professional conduct under all circumstances.
• Support in process expansion
• Work on cross-functional support and process efficiencies.
• Flexibility to work in shifts and ensure timely completion of deliverables.
• High sense of accountability

Shift Timings - 2:30PM to 11:30PM IST