VuNet - Sales Account Manager - Middle East Region (8-15 yrs)

Join Our Journey at VuNet

At VuNet, we're at the forefront of developing an innovative Business Observability platform. Our approach integrates big data and machine learning to revolutionize how customer journeys are monitored and user experiences enhanced. Our cutting-edge solutions are transforming digital payment experiences for major financial institutions, fostering financial inclusion nationwide. In our dynamic environment, we encourage our teams to tackle challenging customer and business issues. We value creativity and efficiency, rapidly transforming brilliant ideas into exceptional products that our customers adore. Our approach is grounded in teamwork, with cross-functional groups delving into details and engaging in constructive debates, all united by our mission to establish VuNet as a leader in the tech product industry.

What You Can Make Happen

- As an Account Manager BFSI, you will be responsible for managing existing accounts and/or building relationships with newly named accounts in the banking and financial services industry. You will understand their business objectives and provide strategic guidance and solutions to help them achieve their goals. You will also collaborate with cross-functional teams to ensure client satisfaction and drive revenue growth.

Are you ready to be a part of VuNet's trailblazing team? Join us and contribute to making a positive impact on the world.

Roles & Responsibilities:

- Account Management: Build and maintain long-term relationships with existing clients. Serve as the main point of contact for all sales-related inquiries, ensuring high customer satisfaction and retention.

- Contract Negotiation: Collaborate with clients to negotiate pricing, contract terms, and service-level agreements. Ensure that contracts are executed accurately and in a timely manner.

- Sales Reporting and Forecasting: Track sales activities, pipeline, and revenue forecasts using CRM tools. Generate regular sales reports and provide updates to management on sales performance, account activities, and potential risks.

- Collaboration: Work closely with cross-functional teams, including sales engineers, product managers, and customer support, to provide seamless customer experiences and resolve any technical or service-related issues.

Skills & Experience:

- 8-13 years of experience in an Account Manager or Client Relationship Manager role

- Deep understanding of the banking and financial services domain and technology landscape

- Excellent sales and negotiation skills, with a track record of achieving or exceeding sales targets.

- Strong technical acumen and the ability to understand complex software solutions and explain them to non-technical stakeholders.

- Exceptional communication and interpersonal skills to build rapport with clients and influence buying decisions.

- Demonstrated consultative selling skills, with the ability to identify customer needs and provide tailored solutions.

- Proficiency in using CRM software and sales productivity tools.

- Analytical mindset with the ability to interpret sales data, identify trends, and adjust sales strategies accordingly.

- Self-motivated and results-driven, with a strong sense of ownership.

Educational Qualifications:

- Bachelor' s degree in business administration, marketing, computer science, or related field (or equivalent work experience).

Benefits:

100% Health Coverage of Medical insurance along with family.

Financial protection on disability, Life and accidental death for the employee.

100% Parents Coverage for Medical insurance.

Mental wellness programs, and counseling with 1:1 sessions.

Our Culture:

VuNet believes in delivering WoW through service.

VuNet supports career development programs to expand our People skills and enhance the expertise with various training programs.

VuNet advocates open culture by having transparency, inclusivity, adaptability, and collaboration with an environment that fosters employee satisfaction, motivation, and trust, and also having an open communication, collaboration, and innovation within the teams.