Technical Program Manager

At VuNet, were at the forefront of developing an innovative Business Observability platform. Our approach integrates big data and machine learning to revolutionize how customer journeys are monitored and user experiences enhanced. Our cutting-edge solutions are transforming digital payment experiences for major financial institutions, fostering financial inclusion nationwide. In our dynamic environment, we encourage our teams to tackle challenging customer and business issues. We value creativity and efficiency, rapidly transforming brilliant ideas into exceptional products that our customers adore. Our approach is grounded in teamwork, with cross-functional groups delving into details and engaging in constructive debates, all united by our mission to establish VuNet as a leader in the tech product industry.

We are looking for smart, self motivated people with excellent communication skills to join our Customer Operations Team as Technical Program Manager. You will be responsible for technical delivery and integration of VuNet s AIOps platform in the customer environment. You have a great passion for customer handling and demonstrated experience. You will be responsible for implementation and integration of VuNet s AIOps platform in the customer environment. You will lead a team of Architects, Technical Leads and Platform engineers and work with a cross functional team of Product and Customer Organization to deliver on the implementation within the agreed timelines and budget.

Are you ready to be a part of VuNets trailblazing teamJoin us and contribute to making a positive impact on the world.

• Overall program planning, detailed project plan with milestones, governance.
• Execution of program by working with VuNet teams and Customer teams.
• Provide regular status updates and conduct demo/review meetings.
• Plan and identify risks early and work with necessary teams for mitigation.

• 8+ years of experience in IT projects/programs, should have done hands-on work.
• Minimum 2 years of experience in leading large Program deliveries for Tier-1 customers.
• Experience in programs/projects involving IT Performance monitoring tools.
• Proven experience in customer facing programs as program/project manager. Must have led multi-disciplinary teams to execute.
• Well versed in MS Excel, powerpoint, MPP.
• Must be a self-starter, motivated individual who works well under pressure.
• Ability to multitask, prioritize and coordinate tasks to meet multiple deadlines.
• Ability to drive collaboration with executives, business and technical teams to achieve effective solutions.
• Outgoing and comfortable building cross-functional relationships.
• Effective communication skills with all levels of management.
• Conflict resolution and negotiations skills to resolve disagreements quickly and effectively, bringing a problem-solving attitude to conflicting approaches and priorities involving others.

• 100% Health Coverage of Medical insurance along with family.
• Financial protection on disability, Life and accidental death for the employee.
• 100% Parents Coverage for Medical insurance.
• Mental wellness programs, and counseling with 1:1 sessions.

VuNet belives in delivering WoW through service.

VuNet supports career development programs to expand our People skills and enhance the expertise with various training programs.

VuNet advocates open culture by having transparency, inclusivity, adaptability, and collaborationwith an environment that fosters employee satisfaction, motivation, and trust, and also having an open communication, collaboration, and innovation within the teams.