Solution Engineer

At VuNet, were at the forefront of developing an innovative Business Observability platform. Our approach integrates big data and machine learning to revolutionize how customer journeys are monitored and user experiences enhanced. Our cutting-edge solutions are transforming digital payment experiences for major financial institutions, fostering financial inclusion nationwide. In our dynamic environment, we encourage our teams to tackle challenging customer and business issues. We value creativity and efficiency, rapidly transforming brilliant ideas into exceptional products that our customers adore. Our approach is grounded in teamwork, with cross-functional groups delving into details and engaging in constructive debates, all united by our mission to establish VuNet as a leader in the tech product industry.

Emphasize customer painpoints, be a customer advocate and work with customers to understand their Business, applications and IT landscape to provide vast insights using the platform to improve and optimize the business and infrastructure. Make day-to-day operations smoother, maximize efficiency and provide best RoI (Return on Investment) to customer. Design and deliver solutions for unified visibility, Application & Infra observability and analytics.

Are you ready to be a part of VuNets trailblazing teamJoin us and contribute to making a positive impact on the world.

• Work across the entire landscape that spans across network, compute, storage, data bases, applications, transactions and business domain.
• Use the BigData and AI driven features of vuSmartMaps to provide solutions that will enable customers to provide insights to their applications performance and improve the business and end user experience for their applications.
• Collaborate with customer teams and stakeholders to gather requirements, designing solution and integrations as required.
• Create detailed designs, solutions and validate with internal engineering and peer teams. Establish a good network of relationships with both internal and external customers.
• Understand the customers application architecture and transaction level workflow to identify critical touch points and necessary metrics to be monitored and analysed to provide detailed insights.
• Analytics and analysis on data and provide business insights and recommendations.
• Constantly stay ahead in communicating the latest progress/status with customers.
• Manage planning and execution of platform implementation at customer sites.
• Work with the product team in developing new features, identifying platform bugs, solution gaps etc.
• Interest and aptitude in learning new technologies- Big Data, no SQL databases, Elastic Search, Mongo DB, devops.

• At least 3+ years of experience in IT Infrastructure, Observability or APM.
• Experience in working with large scale IT infra, including applications, transactions, databases, network.
• Experience in working with monitoring tools, automation tools.
• Hands on experience in scripting.
• Knowledge/Experience in the following technologies will be an added plus:
• Observability platforms, Elastic search, MongoDB, Big Data, SQL databases, ELK stack, REST APIs, web services, JMX, Python/Bash Scripting).

• CKA certification - Certified Kubernetes Administrator

• 100% Health Coverage of Medical insurance along with family.
• Financial protection on disability, Life and accidental death for the employee.
• 100% Parents Coverage for Medical insurance.
• Mental wellness programs, and counseling with 1:1 sessions.

VuNet believes in delivering WoW through service.

VuNet supports career development programs to expand our People skills and enhance the expertise with various training programs.

VuNet advocates open culture by having transparency, inclusivity, adaptability, and collaboration with an environment that fosters employee satisfaction, motivation, and trust, and also having an open communication, collaboration, and innovation within the teams.