Zonal Head - Insurance (12-15 yrs)

Zonal Head

Responsibilities:

1. Business Growth & Revenue Generation

- Develop and execute strategies to drive sales growth in the POSP (Point of Sales Person) channel within the assigned zone.

- Ensure achievement of business targets, including revenue achievement, premium collection, policy issuance, and POSP agent activation.

- Monitor key performance indicators as defined by the organisation (KPIs) and take corrective measures when necessary.

- Ensure Return on Capital & Return of Capital.

2. POSP Recruitment & Expansion

- Drive recruitment of POSPs through various channels (digital, offline, partnerships).

- Build a strong network of active POSPs and ensure onboarding & training compliance.

- Collaborate with recruitment and marketing teams to enhance the POSP acquisition process.

3. Training & Development

- Ensure proper training and certification of POSPs as per IRDAI guidelines.

- Work with the Learning & Development team to upskill POSPs on product knowledge, sales techniques, and compliance.

4. Compliance & Regulatory Adherence

- Ensure adherence to IRDAI regulations and company policies within the POSP channel.

- Conduct periodic audits, compliance checks, and risk assessments for POSPs.

- Address any regulatory concerns and coordinate with compliance teams as needed.

- Uphold reputation of the organisation on all point of time.

5. Channel Partner Management & Engagement

- Maintain strong relationships with POSP agents and key stakeholders to boost POSP productivity.

- Drive incentive programs, reward schemes, and engagement initiatives to motivate POSPs.

- Conduct regular review meetings to track progress and address challenges.

6. Digital & Tech Adoption

- Promote the use of digital tools, mobile apps, and online platforms for seamless POSP transactions.

- Identify opportunities for tech-driven improvements in sales processes.

7. Team Leadership & Collaboration

- Lead a team of regional and area managers to drive zonal performance.

- Collaborate with cross-functional teams (marketing, operations, underwriting, claims & Insurance Partners) to enhance efficiency.

Key Skills & Competencies:

- Strong knowledge of POSP distribution & insurance industry regulations and IRDAI

- Experience in handling large-scale recruitment and sales teams

- Excellent leadership, networking, and stakeholder management skills

- Data-driven approach with proficiency in sales analytics

- Ability to drive digital adoption and tech-based sales strategies

- Strong problem-solving and decision-making capabilities