Admission Counsellor

Role & responsibilities

What will you be doing?
●Being a mentor and guide, who potential learners can look up to for career advice. ● Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyse their career.
●Carrying weekly enrolment/revenue and collection targets.
● Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning. ● Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management. ● Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality. What are we looking for?
● Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills.
● Hardworking Individuals with high dedication and extreme determination.∙ Experience in EdTech sales would be an advantage. ●Rockstar sales performers with proven track records. ● Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy. ● Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritising tasks and overachieving targets and deadlines.
● Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets. ●Passion for always delivering the highest levels of customer service. ●Basic proficiency in MS Office Suite is required.

Preferred candidate profile

Perks and benefits