CRM Manager - Website Sales - eCommerce (4-5 yrs)

- Ecommerce (CRM) Manager - Website Sales

- Experience Required: Proven track record in scaling Shopify sales

Key Responsibilities:

- Shopify Sales Growth: Leverage data insights and CRM strategies to drive revenue growth on Shopify.

- Multi-Channel Marketing: Plan and execute performance-driven campaigns across Email, WhatsApp, and SMS to increase engagement and conversions.

- Email Campaign Management: Develop and execute segmented email campaigns with compelling CTAs.

- Design, test, and optimize email templates for different audience segments.

- Conduct A/B testing on subject lines, messaging, and layouts for maximum impact.

- Website Content & Optimization: Create engaging, SEO-friendly website content to enhance customer experience and improve conversions.

- Optimize landing pages and customer journeys based on data insights.

- Analyze customer data and campaign performance using Shopify insights, Excel, and SQL.

- Use data-driven decision-making to refine marketing strategies and improve ROI.

- Performance Tracking & Optimization: Monitor key CRM metrics and continuously refine strategies for better engagement and conversion.

- Provide actionable insights based on performance trends.

Required Skills & Experience:

- Proven experience in scaling Shopify website sales.

- Strong understanding of Shopify's platform and data analytics.

- Expertise in running and optimizing multi-channel marketing campaigns (Email, WhatsApp, SMS).

- Proficiency in Excel and SQL for data analysis.