Deputy Manager - Sales

Role & responsibilities

UCAM is seeking a Deputy Manager - Sales who will collaborate closely with all Sales Engineers, establish a review process, and provide market data to the Sales Head.

The role involves being responsible for the complete sales cycle, from enquiry generation to order booking, nurturing and maintaining relationships with major customers, generating and developing leads, prospecting and securing business from new customers. The Deputy Manager is expected to create rapport, manage client expectations, report sales activities regularly, make presentations, attend techno-commercial discussions and negotiations, achieve sales goals on a monthly/quarterly/yearly basis, perform competitor analysis, and keep the Sales Head updated about competitor activity in the region. Additionally, the Deputy Manager will assist in the collection of payments and statutory documents.

• Review Sales Engineers with appropriate metrics
• Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
• Analyze and recommend price schedules and discount rates
• Review operational records and reports to project sales and determine profitability
• Monitor customer preferences to determine focus of sales efforts
• Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase - Solution Sales
• Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information
• Direct, coordinate, and review activities in sales and recordkeeping, and in receiving and shipping
• Responsible for overall business strategy, go to market strategy, product mix, business volumes, supply chain, smooth operations, finance, profitability and growth.
• Directly acquire manage channel partners,key accounts projects;
• Achieve targeted sales volumes and market shares.
• Schedule efficient shipping activities and identify appropriate transportation methods in assistance with customers.
• Ensure compliance to all export objectives and design sales strategies according to customer requirement and collaborate with Business Head to prepare budget for projects
• Develop market penetration plan based on: Product range, Industries and areas.
• Coordinating and working with production, operations, supply chain, finance, design team for smooth order execution.
• Ensure smooth deliveries and customer satisfaction

Preferred candidate profile

• Candidates from Machine Tool Industry experience is a must
• Excellent communication skills (Both verbal and written)
• Proven track record selling complex industrial products
• Customer relationship management tool management - C4C
• Excellent presentation & relationship skills
• Strong techno-commercial knowledge
• Good knowledge of international trading Incoterms.
• Has tangible achievements in past assignments
• Pleasant personality, easy going nature, good business acumen grip on numbers
• Team player and easily establish cordial relationships with internal and external people
• Leadership Abilities
• Excellent project management skills and strong ability to prioritize
• Digitally savvy and CRM experience (SAP C4C preferred)
• Sales Closures skills
• Ability to identify new business opportunities
• CRM Skills - SAP C4C