Receptionist

Role & responsibilities

• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook)
• Order front office supplies and keep inventory of stock
• Update calendars and schedule meetings
• Arrange travel and accommodations, and prepare vouchers
• Perform other clerical receptionist duties such as filing, photocopying, etc.
• Overlook admin responsibilities as and when required like managing house-keeping work, directing office boys, etc.
• Manage ordering and keeping track of all office/general supplies (stationery, bottled water, operational items, etc.)
• Work closely with HR & Admin department and provide support in all ad-hoc and administrative duties like additional responsibilities during on-site functions or off-site functions

Preferred candidate profile

• Proven work experience as a Receptionist, Front Office Representative or similar role
• Proficiency in Microsoft Office Suite
• Hands-on experience with office equipment (e.g. fax machines and printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• Great Stakeholder management

Perks and benefits

Medical Insurance (self-coverage): Includes Group Mediclaim policy and Group Personal Accident Policy.

Focus on individual career growth: via career aspirations discussions, rewards & recognition, long service awards.

Support Mechanisms: Support mechanism like buddy program for new joiners.