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29 TransUnion Jobs
REP II
TransUnion
posted 5mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
TransUnions Job Applicant Privacy Notice
What Well Bring:
Membership and Credentialing representatives are responsible for verifying, inputting and editing a high volume of data from multiple sources into a database, ensuring that all necessary data is being entered and maintained. What Youll Bring:
The Back Office Operations Representative is responsible to complete email responses, review identity verification documents, complete recommendation transactions, and/or research and complete credentialing. Back Office Operations Rep support both customer and consumers who use TU services to screen individuals for account membership and credentialing.
Maintains a consistent high level of knowledge regarding TU products, services, and tools.
Understands and consistently demonstrates knowledge of specific business processes when performing all back office operations work.
Ability to prioritize workflow ensuring departmental procedures are maintained in a fast paced environment.
Maintains a consistent high level of knowledge regarding TU products, services, and tools.
Understands and consistently demonstrates knowledge of specific business processes when performing all back office operations work.
Ability to prioritize workflow ensuring departmental procedures are maintained in a fast paced environment.
Entering data in TransUnion Billing system Online Portal and maintaining accurate records of valuable company information.
Verifying accurate data entry input by comparing input to its source in Salesforce.
Effectively communicate any issues that arise with the Sales verticals.
Impact Youll Make:
Adheres to established processes and procedures when responding to support emails, reviewing identity verification document, completing criminal and eviction recommendation transactions, fulfilling consumer disclosure requests, and/or when researching and resolving consumer disputes.
Works with QA and team lead to improve individual performance based on feedback and coaching to ensure high quality work product is delivered to customers and consumers.
Performs other duties as assigned.
Knowledge, skills and abilities (KSA s)
4-6 years of experience in an operations job role or customer care/support job role.
Moderate skills in Microsoft applications
Excellent verbal, written, and interpersonal communication skills.
Must be self-motivated and a self-starter.
Demonstrate attention to detail in all work completed.
Proactively works to improve knowledge and adherence to company processes and procedures.
Collaborates well with others in a team-oriented work environment.
Adapts well to change and can adjust priorities as needed.
Displays time management skills to properly follow-up on in progress work, while balancing new work assigned through our operations work queues.
Works with QA and team lead to improve individual performance based on feedback and coaching to ensure high quality work product is delivered to customers and consumers.
Performs other duties as assigned.
Knowledge, skills and abilities (KSA s)
4-6 years of experience in an operations job role or customer care/support job role.
Moderate skills in Microsoft applications
Excellent verbal, written, and interpersonal communication skills.
Must be self-motivated and a self-starter.
Demonstrate attention to detail in all work completed.
Proactively works to improve knowledge and adherence to company processes and procedures.
Collaborates well with others in a team-oriented work environment.
Adapts well to change and can adjust priorities as needed.
Displays time management skills to properly follow-up on in progress work, while balancing new work assigned through our operations work queues.
TransUnion Job Title
Employment Type: Full Time, Permanent
Functional Areas: Customer Service & Operations
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What people at TransUnion are saying
What TransUnion employees are saying about work life
based on 432 employees
Flexible timing
Monday to Friday
No travel
Day Shift
TransUnion Benefits
Submitted by Company
For Your Health For Your Wellness For Your Family For Your Protection For Your Future
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