Specialist-Vigilance

• Thisrole will drive the Vigilance framework in the assigned cluster.

• Thisrole will safeguard the bank from fraudulent employees, customersand outsiders.

SIZEOF THE ROLE

• Getsassistance from a Police Consultant (the vendor) in matterspertaining to Police station.

Business/Financials

• Assistin identifying and appointing requisite vendors for vigilanceprocess keeping in mind, cost, time and quality parameters.

Customer(Both Internal & External)

• Responsibleto represent organization and Department positively in variouslocal industry body meetings and Internal / External forums.

• Ensureto render support when asked for by distribution and otherfunctions; Work closely with Business for troubleshooting forminimizing Business risks

• Maintainappropriate relationships with vendors to ensure delivery ofquality Vigilance services

• Establishworking relationship with local govt. authorities in areas ofoperations

InternalProcess

• Responsiblefor review of physical security of the branches for concernedcluster in a periodic manner and observations from the same to bebrought to the notice of seniors.

• Riskrating of branches from concerned cluster to be reviewed everysix months.

• Responsibleto complete end to end investigations and secure evidencessupporting the case with appropriate guidance from the vigilancemanager.

• Responsibleto visit customer fraud cases and critical OD cases andrecommended for resolution, including Police complaints, FIR andinvolvement of police consultants if required.

• Responsibleto completed half-yearly Security Survey of the concernedbranches for assessment of risks on filed & during cashtransit.

• Investigationof frauds related to ATM withdrawals, fake calls, IMPStransactions, fake advertisements and reaching to the root causeof the same with the help of forensic experts available in theteam.

• EnsureVigilance angle is checked for the Area surveys happening in thecluster and confirming the law and order situation in thelocation, also getting new premises suggested by admin checkedfrom vigilance angle.

• Assistingcompliance team in carrying out vigilance investigations for AMLcases.

• Responsibleto visit each branch is visited once in a quarter and sharefindings with seniors. Additionally, all the security cameras anddevices should be checked periodically during the visits.

• Responsiblefor conducting investigations and trouble-shootings withoutdisturbing the business decorum and in an agreed TAT.

• Identifyinternal process lapses and suggest corrective measures to arrestrisk.

• Partnerwith different verticals for activities like back groundverification and title clearance for branch premises, etc.

• Ensurethat all the sub-lending, ghost loan and mass default cases arevisited and report submitted, as per instructions.

• Attendingcourt dates in the region based on location needs

• Visitcenter meetings, branches to identify process lapses; Periodicvisit to branches with low audit scores to check for frauds andto help branch improve score within scope

• Responsibleto complete contractual staff verification with the help ofpolice consultants and maintain records for the same.

• Followup with HO/RO for timely processing of Insurance related casesand closure of cases on time.

Innovation& Learning

• Ensureadherence to training man-days/ mandatory training programs forself.

• Ensuregoal-setting, mid-year review and annual appraisal process withinspecified timelines for self.

• Completerequired certification and courses, keeping the current scope ofwork in view.

Qualifications

• Graduatein Any Stream

Experience(Years and Core Experience Type)

• 2years as auditor, investigations of any loss, performed surveysor reporter to insurance firms, will be preferred.

• Basicconduct legal undertaking of police procedures etc.

Certifications

• JAIIB

FunctionalSkills

• Knowledgewith respect to financial products of Banks, NBFC, MFI

• Conversantwith Field and back end investigation knowledge of KYCfrauds and Identity frauds

• Analyticalability

• Abilityto create and source intelligence

• Knowledgeof basic legal proceedings FIR, Civil and Criminal casesetc.

• Knowledgeof Market information/Industry awareness

• Knowledgeof branch security system

BehavioralSkills

• Goodteam player

• Abilityto perform under pressure situation

• Willingnessto travel and work outstation

• Convincingpower

• Willingnessto learn and take new challenge

• Abilityto provide solutions in difficult situations

Competencies

• IndividualContributor

INTERNAL

EXTERNAL

• BranchBusiness team

• Operations,Credit and HR on field

• AdminDept.

• FCU,Risk Dept.

• Stateadministration bodies, police dept, etc.

• Vendor FCU, CCE, Legal.