AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
6 Trackier Jobs
Customer Success Associate
Trackier
posted 9hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Manage the porfolio of SMB & handle mid size accounts.
- Be responsible for the management of a customer portfolio across the entire lifecycle
- Own the success of your portfolio customers on Trackier.
- Help build loyalty by creating an excellent relationship with the customers.
- Working closely with the sales teams, undertake operational and methodological training for your accounts.
- Support clients in creating and implementing Performance based campaign and Optimization of Traffic
- Resolve any issues and problems faced by customers and manage complaints in order to maintain trust.
- Serve as the link of communication between key customers and internal teams.
- Analyze and identify new areas for optimization following data analysis. Maintaining current knowledge of the Mobile industry, competitive research and an understanding of the customer & business challenges and industry trends.
- Maximise your portfolio s expansion while minimising churn and contraction
- Hands on experience with API, using postman.
- Experience with google products like GTM, google ads, Google analytics
* Knowledge of SAAS based products.
* B.tech or higher with 1-2 years of experience of working as a customer success asssociate
* Basic knowledge of HTML, CSS, and JavaScript and how the SaaS works.
* Knowledge of overall marketing and advertising tech, digital marketing is an added advantage.
* Experience in working with SaaS, e-commerce, travel, or media companies is a plus.
* Ability to work trade shows and conferences with the potential to travel.
* Strong soft skills: energetic, enthusiastic, self-motivated, open-minded.
* Excellent interpersonal skills to strike a connect with diverse people across the globe.
* Extraordinary interpersonal communication and presentation skills.
- Medical Insurance.
- 5 days working culture.
- Best in industry salary structure.
- Sponsored trips.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Customer Success Associate roles with real interview advice
What people at Trackier are saying
Customer Success Associate salary at Trackier
reported by
1
employee
₹7.2
L/yr - ₹9.2
L/yr
46%
more
than the average Customer Success Associate Salary in India
View more details
What Trackier employees are saying about work life
based on 8 employees
Flexible timing
Monday to Friday
Within city
Trackier Benefits
View more benefits
Compare Trackier with
Vcommission Media Private
Compare
Admitad
Compare
Cuelinks
Compare
OMG Properties
Compare
Affise
Compare
TCS
Compare
Accenture
Compare
Wipro
Compare
Cognizant
Compare
Capgemini
Compare
HDFC Bank
Compare
Infosys
Compare
ICICI Bank
Compare
HCLTech
Compare
Tech Mahindra
Compare
Genpact
Compare
Teleperformance
Compare
Concentrix Corporation
Compare
Axis Bank
Compare
Amazon
Compare
Similar Jobs for you
Share an Interview