AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
Interview Kickstart
Compare
All Filters
21 Interview Kickstart Jobs
Customer Success Associate - US
2-7 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Customer Success Associate - US
Interview Kickstart
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Assisting students to complete - Onboarding formalities Welcoming each student on call before the batch start date.
- Tracking individual student progress for multiple cohorts as they move through IK s program and maximize completion rates.
- Keeping dropouts and deferrals to a minimum by offering additional guidance & support.
- Getting reviews and referrals from students. Work closely with all the internal teams to continuously improve the learning experience Maintaining daily trackers, comfortable using Google Sheets, CRM etc.
- Communicating to students via calls, email, direct message, video, or a mix of communication strategies.
- Mentoring & motivating students and connecting them to guidance coaches and career coaches as and when required.
- Serve as the single point of contact for all students queries and concerns
- 2-7 years of experience in customer success, customer service, sales, and/or other customer-facing role.
- Experience building out and tracking information in Excel and/or data collection.
- Experience working in operations, pe
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Customer Success Associate roles with real interview advice
What people at Interview Kickstart are saying
Customer Success Associate salary at Interview Kickstart
What Interview Kickstart employees are saying about work life
Interview Kickstart Benefits
Work From Home Team Outings Health Insurance Psychological Counselling Home Office Setup Allowance 
Health Insurance 
Work From Home 
Team Outings 
Soft Skill Training 
Job Training 
Compare Interview Kickstart with
LeetCode
HackerRank
GeeksForGeeks
upGrad
Simplilearn
Great Learning
Unacademy
BYJU'S
Coursera
Udemy
Expertrons
Jetking Infotrain
Billabong High International School
The Institute Of Chartered Accountants
Classcanyon
Jitm Skills
Central Institute of Plastics Engineering & Technology
IILM
IIMT Group of Colleges
Motion Education
Similar Jobs for you
Interview Kickstart Bangalore / Bengaluru Office Location
Recently Viewed
SALARIES
The WorldGrad
INTERVIEWS
The WorldGrad
No Interviews
SALARIES
The WorldGrad
SALARIES
Innoplexus
JOBS
MI Food Industries
No Jobs
SALARIES
Innoplexus
SALARIES
Classcanyon
JOBS
Allianz Distillery
No Jobs
REVIEWS
The WorldGrad
No Reviews
