Sales Manager

JOB DESCRIPTION

Job Title Account Manager

Employee Interviewed

Division / Department / Function

Location

Times One

Mumbai

Documented By (Role Champion)

Approved By (Jobholder)

Approved By (Immediate Supervisor)

Date



JOB PURPOSE:

To act as a representative of the organization and have a more focused approach towards bringing in new clients having high potential or providing high level of client servicing resulting in retaining the clients thereby increasing brand awareness, revenue and market share of the organization


ORGANIZATIONAL CHART




Head -Trading






Account Manager -Trading

PRINCIPAL ACCOUNTABILITIES:
Accountabilities Major Activities



Key Result Areas Key Performance Indicators

Drive business growth and higher revenues by tapping the existing clients as well as the new clients









Provide service to the clients in all the aspects i.e., ensuring their needs are met and at the same time suggestions for innovations or new assets are provided





Ensure that the financial dues from clients are received on time



Adhere to the procedures and
processes strictly

▪ Build strategic working relationship with existing clients to tap the business opportunities
▪ Strive for innovative ideas to provide customized solutions to client
▪ Track the innovative solutions being provided in the out of home industry and ideate with the team to create offerings for the clients
▪ Understand the requirements of a brand and create the suitable opportunities
▪ Negotiate with the clients to get the best deal



▪ Complete the operational work on time(i.e., from deal closure to ensuring the invoice reaches the client)
▪ Minimize the turn-around time
▪ Instruct the operations team to do the mounting as per the client’s requirements
▪ Review the advertising site and inform the client about the same by sending the snapshots to them and seek their approval
▪ Update the clients about any new sites
▪ Communicate about any new development or innovation happening at the airport to the clients


▪ Work in co-ordination with the finance team to ensure the invoice reaches the client on time
▪ Follow up with the client to ensure that the amount is cleared within specified time


▪ Enter the number of calls made & the clients met and productivity reports in CRM on a daily basis
▪ Update and modify the details of any existing deal as and when it is closed




Revenue Enablement & Enhancement











Client Servicing










Collection Amount





Daily Sales Ratio




▪Target v/s Achievement


▪Number of new high potential accounts




▪Number of key accounts retained


▪Amount of revenue generated from innovative ideas






▪Outstanding amount to be collected



▪Average Daily Sales Ratio per week

INTERACTIONS:

Internal Interaction

Marketing Team

Operations Team

Finance Team

Sales Coordinator



External Interaction

Current Clients

Potential Clients

Media Agencies (Buying)

Media Creative Agencies

GMR



DIMENSIONS:

Other Dimensions:
• Total Team Size: NA


SKILLS & KNOWLEDGE: Educational Qualification
• An MBA degree with specialization in sales/marketing is preferable



Functional Competencies:

• Fluent Communication
• Market knowledge & business acumen • Asset knowledge
• Innovative & Proactive • Negotiation
• Relationship Management • Presentation Skills
• Cater to client’s needs • Persuasiveness
• Result Orientation
• Relationship Management