General Manager - Sales

Key Responsibilities

(List major responsibilities, that you have, to achieve the key objectives)

Operational

• Understand the finalized quantum of residential space, the architectural drawings, the pricing strategy and expected rates for the various residential projects
• Understand the sales brief of residential project as provided by the Vice President Sales & Marketing and analyze the demographics, chargeable area, rentals charged by competition etc.
• Draw a list of potential clients for the residential projects/ locations through available market data, known/ prior clients, clients whose lock-in period for sales is almost over, etc.
• Establish/ maintain relationships with channel partners and obtain detailed information about the micro-location from them
• Discuss the unique/ distinguishing features of the residential projects and the estimated rates for sales with the channel partners
• Highlight / distinguish the clients who are likely to buy the property and the clients who would sell the same
• Assist in launch events/ marketing summits for residential properties by inviting channel partners and potential clients, making presentations
• Understand the client requirements and expectations in terms of budgets, physical infrastructure requirements, technical requirements etc.
• Make an effective sales pitch to clients highlighting the unique features of the project/s and the suitability of the project for addressing their requirements
• Discuss and resolve the clients queries or concerns by showing them the floor plans, and/ or models of the particular project
• Provide residential/ rate estimates to the client/ channel partner and undertake discussions/ negotiations with them
• Ensure adherence to the pricing matrix and explain the rationale behind the rates to the client in terms of features of the space such as the floor, facing a particular direction etc.
• Ensure that the discounts provided to clients are within the approved limits; for further discounts escalate the issue to the Vice President Sales & Marketing
• Manage negotiations and finalization/ closing of the deal/s in a timely and effective manner
• Monitor the completion and signing of the agreement
• Ensure that all the supporting documents are obtained from all clients
• Clarify the terms/ clauses provided in the agreement
• Oversee the timely completion of the process of registration; in coordination with the Legal team
• Maintain a separate file for each client in order to track their history, payment records, email exchanges etc.

MIS Reporting

• Establish and maintain an effective reporting system
• Produce and dispense periodical MIS reports