Senior Information Technology Analyst - eBusiness

At Dow, we believe in putting people first and we re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you re looking for a challenge and meaningful role, you re in the right place.

Dows Information Systems (I/S) solves business challenges by enabling growth through digital capabilities. Within the I/S function, Enterprise Systems Services (ESS) creates and scales digital solutions across businesses and functions at Dow. ESS provides outstanding delivery on corporate strategic priorities by enabling end-to-end transformation, as well as collaborating throughout Team Dow to deliver business value through digitalization. Working within the eBusiness team, part of the ESS organization will provide employees the opportunity to showcase their strengths and gain a deep understanding of business processes by working on challenging initiatives to advance Digital Dow. ESS is focused on developing and engaging team members through an inclusive culture. ESS provides a collaborative environment with a diverse network of coworkers. Team ESS embraces unique perspectives and strives to encourage colleagues to grow, succeed, meet the dynamic needs of the customer and keep Dow on the leading edge of global digital transformation.

As an eBusiness Senior Information Technology Analyst, you will apply expanded knowledge of information systems to help in the successful delivery of digital projects that directly align with Dow s Digital Transformation. As part of these high-performing projects, you will be challenged with designing, developing and supporting digital solutions to achieve customer satisfaction at the speed of business. You will work to apply your knowledge to assist senior team members on a diverse range of innovative, high-value projects with the opportunity to grow your career within ESS and Dow I/S.

Responsibilities

• Gathers and analyzes business requirements for assigned functional and technical areas using expanded conceptual and practical knowledge.
• Works closely with business process teams, technical teams and other stakeholders to design and build objects which meet requirements.
• Manages the Onboarding of EDI Partners.
• Communicates effectively both with the Dow team and with external stakeholders (Elemica, Potential and Current EDI Customers).
• Communicates status, metrics, risks and issues on a timely basis.
• Applies knowledge and experience in software development methodologies in order to support work processes.
• Documents detailed designs.
• Builds, tests and implements application objects.
• Assists with issue resolution.
• Helps ensure that functional and technical designs meet business requirements, conform to Dow architecture standards, and optimize productivity and long-term product/system vision.

Qualifications

• Bachelor s Degree Information Systems or related areas.
• Previous Experience Electronic Document interchange - EDI, IDOC processing, mapping, XML, preferably EDI standards like ANSI, EDI fact.
• Previous Experience with SAP.
• Experience working with external vendors & internal stakeholders which includes warehouse, 3PL, customers, carriers.
• Fluent English in verbal and written communications.
• Minimum 5 years of experience.

Preferred Skills

• Skills, knowledge and abilities must include.
• Strong communication and interpersonal effectiveness skills.
• Strong analytical and problem-solving skills.
• Project Management.
• Ability to work effectively with onsite and offshore teams.
• Ability to work European hours.

Additional notes

• Relocation assistance is not available with this position.
• The ability to accommodate a flexible schedule aligned with international time zones is essential.

Benefits - What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
  • Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
• Paid time off to care for family members who are sick or injured.
• Paid time off to support volunteering and Employee Resource Group s (ERG) participation.
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Additionally, some of our locations might offer:
  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow Chemical International Pvt Ltd

Dow Chemical International Private Limited (Dow India) aims to be the most innovative, sustainable, inclusive customer-centric materials science company. The company is committed to delivering the right solutions to its customers challenges. With broadest technology sets spanning performance materials, industrial intermediates, and plastics Dow India delivers differentiated science-based products and solutions in high-growth segments, such as packaging, infrastructure, automobile, and consumer care.

A Great Place to Work Certified company with approximately over 1000 employees, its operations comprise of manufacturing sites, innovation center, established centers of excellence, and commercial office. As a responsible corporate, the company supports its Corporate Social Responsibility (program) with technology expertise and employee volunteerism. Dow India works with non-profit partners towards the empowerment of differently abled, women, and children in communities where it operates. The company aims to redefine the societal blueprint, by supporting holistic sustainability and circular economy initiatives.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dows equal opportunities is available on www.dow.com .