Senior Information Technology Analyst - eBusiness

Job Description

Dow's Information Systems (I/S) solves business challenges by enabling growth through digital capabilities. Within the I/S function, Enterprise Systems Services (ESS) creates and scales digital solutions across businesses and functions at Dow. ESS provides outstanding delivery on corporate strategic priorities by enabling end-to-end transformation, as well as collaborating throughout Team Dow to deliver business value through digitalization. Working within the eBusiness team, part of the ESS organization will provide employees the opportunity to showcase their strengths and gain a deep understanding of business processes by working on challenging initiatives to advance Digital Dow. ESS is focused on developing and engaging team members through an inclusive culture. ESS provides a collaborative environment with a diverse network of coworkers. Team ESS embraces unique perspectives and strives to encourage colleagues to grow, succeed, meet the dynamic needs of the customer and keep Dow on the leading edge of global digital transformation. 

As an eBusiness Senior Information Technology Analyst, you will apply expanded knowledge of information systems to help in the successful delivery of digital projects that directly align with Dows Digital Transformation. As part of these high-performing projects, you will be challenged with designing, developing and supporting digital solutions to achieve customer satisfaction at the speed of business. You will work to apply your knowledge to assist senior team members on a diverse range of innovative, high-value projects with the opportunity to grow your career within ESS and Dow I/S.  

Responsibilities

• Gathers and analyzes business requirements for assigned functional and technical areas using expanded conceptual and practical knowledge.
• Works closely with business process teams, technical teams and other stakeholders to design and build objects which meet requirements. 
• Manages the Onboarding of EDI Partners.
• Communicates effectively both with the Dow team and with external stakeholders (Elemica, Potential and Current EDI Customers). 
• Communicates status, metrics, risks and issues on a timely basis. 
• Applies knowledge and experience in software development methodologies in order to support work processes. 
• Documents detailed designs. 
• Builds, tests and implements application objects.
• Assists with issue resolution. 
• Helps ensure that functional and technical designs meet business requirements, conform to Dow architecture standards, and optimize productivity and long-term product/system vision. 

Qualifications

• Bachelor’s Degree Information Systems or related areas.  
• Previous Experience Electronic Document interchange – EDI, IDOC processing, mapping, XML, preferably EDI standards like ANSI, EDI fact.
• Previous Experience with SAP. 
• Experience working with external vendors & internal stakeholders which includes warehouse, 3PL, customers, carriers. 
• Fluent English in verbal and written communications. 
• Minimum 5 years of experience. 

Preferred Skills

• Skills, knowledge and abilities must include.
• Strong communication and interpersonal effectiveness skills. 
• Strong analytical and problem-solving skills. 
• Project Management. 
• Ability to work effectively with onsite and offshore teams.  
• Ability to work European hours.

Additional notes

• Relocation assistance is not available with this position.​  
• The ability to accommodate a flexible schedule aligned with international time zones is essential.