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386 Teleperformance Jobs

Teleperformance|| Domestic Voice Process

0-4 years

₹ 0.5 - 2.5L/yr

Jaipur

100 vacancies

Teleperformance|| Domestic Voice Process

Teleperformance

posted 8d ago

Job Role Insights

Flexible timing

Job Description


Job Title: Customer Service Executive - Voice Process



Salary:

CTC: ₹18,000 including PLI


Job Type: Full-time


Shift Timings: Day Rotational Shifts with 2 Rotational Week-offs


Job Summary:


We are looking for a Customer Service Executive to join our team at Jaipur. The ideal candidate will be responsible for handling customer queries, providing resolutions, and ensuring customer satisfaction through professional communication.


Key Responsibilities:


Handle inbound and outbound customer queries efficiently.

Provide accurate and timely resolutions to customer concerns.

Maintain a high level of customer satisfaction through effective communication.

Follow company policies and procedures while interacting with customers.

Work in a dynamic, fast-paced environment with rotational shifts.


Required Qualifications & Experience:


UG and and Graduate Freshers can apply.

Excellent verbal and written communication skills in English.

Ability to handle customer interactions professionally and empathetically.

Strong problem-solving skills and attention to detail.

Willingness to work in rotational shifts and week-offs.


Relocation benefits: 14 days of accommodation and 7K relocation bonus for outstation candidates.


Interested candidates are welcomed to apply by sharing CV at haji.56@teleperformancedibs.com or call at 7989319626



Before applying Please register yourself on the below link:-


https://bit.ly/India-HRMS




Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Voice Process roles with real interview advice

Top Teleperformance Voice Process Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 537 questions

What people at Teleperformance are saying

3.8
 Rating based on 8 Voice Process reviews

Likes

Teleperformance is a excellent company and o am very glad to be a employee of teleperformance... It is overall excellent

  • Salary - Excellent
  • +6 more
Dislikes

Nothing so far

Read 8 Voice Process reviews

Voice Process salary at Teleperformance

reported by 6 employees
₹1 L/yr - ₹3.1 L/yr
11% less than the average Voice Process Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.8k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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