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376 Teleperformance Jobs

Customer Service Representative

0-2 years

₹ 0.5 - 2.25L/yr

Chennai

15 vacancies

Customer Service Representative

Teleperformance

posted 7d ago

Job Description

Hiring for HINDI Non Voice Process!


We are looking for enthusiastic and detail- oriented individuals for a Domestic Hindi Non Voice Process. The role involves handing customer queries and providing support through Chat, Email, or other test- based platforms in HINDI. The ideal communication skills in HINDI and the ability to resolve issues efficiently and professionally.


Key Responsibilities:


  • Handle customer interactions through Chat, Email, or other non- voice channels in HINDI
  • Understand customer needs and provide accurate, efficient, and timely response
  • Resolve customer issues by proving appropriate solution and alternatives
  • Maintain records of customer interactions and update databases with details of inquires, complaints, and feedback.
  • Follow communication guidelines and standard operating procedures
  • Ensure a high level of customer satisfaction by providing a positive customer experience

Required Skills:


  • Proficiency in written Hindi and English
  • Strong typing speed with accuracy
  • Good comprehension and problem- solving skills
  • Ability to handle multiple conversations simultaneously
  • Patience and a customer- focused approach.

Work Specifics:


  • Graduation is a must
  • Fresher and 6 months experienced candidates both can Apply
  • Willing to work for 6 Days / Rotational Week Off
  • 8 Hours Shift- Rotational Shift
  • One way cab (drop) will be provided
  • Language - Hindi Mandatory with English Communication
  • Salary - 21k CTC/ 17K Take home
  • Location - Ambattur- Ambit IT Park, Chennai.


Interested candidates please apply for this posting and you can talk to or interact in WhatsApp with HR Divya: Mob No: 7603885092


Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Customer Service Representative roles with real interview advice

Top Teleperformance Customer Service Representative Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 537 questions

What people at Teleperformance are saying

3.5
 Rating based on 255 Customer Service Representative reviews

Likes

"Teleperformance commitment to employee engagement creates a positive and inclusive work environment . The company values feedback and takes proactive steps to ensure that employees feel heard and appreciated.

  • Salary - Excellent
  • +6 more
Dislikes

No cons as of now.

Read 255 Customer Service Representative reviews

Customer Service Representative salary at Teleperformance

reported by 602 employees
₹1 L/yr - ₹6 L/yr
At par with the average Customer Service Representative Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.8k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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