Mis Lead

JOB DESCRIPTION

TL MIS - Teleperformance

Job Function : MIS Experience : 2-4 Year of experience in MIS (Candidate with team handling experience will have added advantage)Specialization : MIS Level : TL MIS Industry : CRM/Call Centre /BPO/ITES Location : MaladSalary : As per Industry standards School & Graduation : Any Graduate / Under-Graduate Grade : II
KEY SKILLS:

TL MIS must have

• Ability to adopt new environment easily.
• Self-Motivated
• Problem Solving Skills
• Ability to navigate conversations with ops & client whenever required.
• Confident
• Excellent Computer Knowledge and process oriented
• Excellent excel knowledge.
• Ability to work in collaborative environment.

JOB DESCRIPTION:

• Responsible for preparing different kinds of repots as per the business requirement.
• Should be able to solve MIS, process related queries of the team members.
• Should be able to coach team members whenever required.
• Completion of Task within the timelines
• Responsible for adhering the processes
• Would perform other related duties & assignments as required by the Manager.
• Self-motivated and able to perform efficiently and effectively with minimum supervision.
• Sound understanding of looking through reports and sharp analytical skills
• Should be able to use VBA macros to consolidate redundant tasks

JOB SUMMARY:

This profile requires the candidate to have excellent computer Knowledge, extremely confident, filled with Zeal to perform the following tasks effectively.

DESIRED CANDIDATE PROFILE:

• Education Qualifications Graduate / Under-graduate in any stream
• Good Computer knowledge with Advance Excel and formula (VBA & Macro)
• 2-4 Year experience is desirable.