Teleperformance Is Hiring - CSE (Chat and Email)

Dear Candidate,

Greetings From Teleperformance...!!!

Hiring In Teleperformance...

We have an exciting opportunity for you to join our team at Teleperformance, a leading BPO company. We are looking for enthusiastic and driven individuals to the roll of customer service and sales representative.

Key Responsibilities:

• Handle customer queries and concerns through chat and email professionally and efficiently.
• Provide accurate and complete information in response to customer inquiries.
• Resolve issues within the defined service levels.
• Escalate unresolved issues to appropriate departments following the escalation process.
• Maintain records of interactions and ensure proper documentation.
• Meet daily/weekly/monthly performance targets.

Requirements:

• Experience: Minimum 6 months of experience in a chat or email support role within a BPO industry.
• Education: Graduates or undergraduates can apply.

Skills:

• Strong written communication skills.
• Ability to multitask and work under pressure.
• Problem-solving attitude with a customer-centric approach.

Additional Details:

• Type: Full-Time
• Working Days: 6 days/week (Rotational Shift)
• Shifts: Rotational (including night shifts).
• Work Environment: Dynamic and fast-paced.
• Benefits: Competitive salary, and growth opportunities.

How To Apply:

If you are ready to take your career to the next level dynamic and rewarding environment, we'd love to hear from you.

Please Send your resume with detailing your relevant experience to below mentioned details.

HR - Priyanka Kashyap

Contact - 8368659264

Regards,

Talent Acquisition Team

Teleperformance India