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3.9

based on 27.7k Reviews

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319 Teleperformance Jobs

Customer Service Associate

0-5 years

₹ 0.5 - 3L/yr

Mumbai

Customer Service Associate

Teleperformance

posted 7hr ago

Job Role Insights

Flexible timing

Job Description

Responsibilities:

  • Manage incoming calls via blended process with focus on exceptional customer service
  • Maintain high call quality through effective communication techniques
  • Drop your resume - 8329062690

Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Customer Service Associate roles with real interview advice

Top Teleperformance Customer Service Associate Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. What is the important part of appology to the customer?
Q3. What is customer service? What is your daily routine? What did BPO industry teach you?
View all 33 questions

What people at Teleperformance are saying

3.4
 Rating based on 1.8k Customer Service Associate reviews

Likes

The management is very bad i have been assulted by the team leader and the assistant manager for raising a complaint against the team leader on hr portal

Dislikes

There the politics is too high

Read 1.8k reviews

Customer Service Associate salary at Teleperformance

reported by 6k employees
₹0.8 L/yr - ₹4.2 L/yr
At par with the average Customer Service Associate Salary in India
View more details

What Teleperformance employees are saying about work life

based on 27.7k employees
53%
39%
60%
80%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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