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3.9

based on 28.7k Reviews

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320 Teleperformance Jobs

Escalation Specialist

1-3 years

₹ 0.5 - 2.25L/yr

Indore

100 vacancies

Escalation Specialist

Teleperformance

posted 8d ago

Job Role Insights

Flexible timing

Job Description

Greetings for the Day!!!


We're actively hiring for Escalation Specialist.


Role & responsibilities:


1. Handle customer queries:

2. Resolve customer complaints

3. Provide product/ services information

4. Process customer request

5. Maintain customer records


Preferred candidate profile -


Education: Graduate/undergraduate

Experience: 1 Year of experience.

Skills: Excellent communication, problem solving, interpersonal skills.

Basic computer knowledge.



Perks and benefits for Outstation Candidates


  • Competitive salary.
  • Relocation Bonus
  • Accommodation for 14 days
  • Bus/Train Reimbursement
  • 5.5 days working
  • PF, Insurance, Gratuity Benefit

Requirement

  • 1-3 years of experience in a similar role or related field (customer service).
  • Excellent communication skills with ability to articulate thoughts clearly both verbally and written.

Interested candidates can drop their CV on the given number. 6263550984(Rachita)


Employment Type: Full Time, Permanent

Read full job description

Prepare for Escalation Specialist roles with real interview advice

What people at Teleperformance are saying

Escalation Specialist salary at Teleperformance

reported by 6 employees with 3-8 years exp.
₹1.8 L/yr - ₹4.5 L/yr
36% less than the average Escalation Specialist Salary in India
View more details

What Teleperformance employees are saying about work life

based on 28.8k employees
53%
38%
59%
80%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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