Sales Specialist

Job description

Business Importance of the Role:

This is a business-critical role which will hone your Sales Leadership style, Team Leadership skills, KOL connect, Product Portfolio Maximization, P&L mindset and will transition you to grow up into bigger roles within Genworks.

You will have our trust and backing to take complete ownership for revenue and drive circle level execution of P&L strategy by working closely with HQ, Field Sales, Service, Product Specialists, Execution and Support Team in enhancing their engagement index with your team and customers. 

You will have to be grounded and pay attention to details as the role will be responsible for day-to-day operations rigor of your team to sell and manage execution, drive initiatives in support of the people plan, develop, and deploy the people strategy in partnership with the GEO CEO/vertical Heads and Corporate teams.

Key Responsibilities to deliver (Daily, Weekly, Monthly, Quarterly, Annual):

Effective Engagement with customer: 

Relationship Building

• Demonstrating to build trust with customers by understanding the customers needs & expectations. 
• Building strong relationships with multiple key influencers & maintains frequent interactions with the customers, leading to maintain customer relationship. 
• Sales Approach
• Ensuring to understand & present Genworks Value proposition and power of solutions in improving clinical outcomes, do initial product pitching and creates opportunity for cross-selling & upselling
• To have confidence to handle different sales scenarios, understand our Genworks Value proposition and power of solutions in improving clinical outcomes.
• Ensuring to achieve Annual and Quarterly revenue targets through accurate monthly and quarterly forecasting, by prioritizing selling time to generate sales volume, account penetration and market penetration in the assigned territory .
• Opportunity Management
• Ensuring to manage healthy sales funnel, & generating qualified leads through cold calling & converting to prospects, promoting Genworks Digital Marketing content to customers & demonstrating deal ingenuity
• Negotiation & Pricing
• Ensuring to represent companys interest and achieve win-win situation for the customer and organization by promoting our pricing strategies to the proposed solutions, maintains confidentiality, leading to low frequency of requesting special pricing.
• Objection Handling
• To have the confidence to handle competition, understand the pricing and risk challenges in each deal. 
• Presenting responses to objections & gains customer acceptance to proposed solutions

Enabling with Customer

One Genworks Solution Approach: 

• Ensuring to adopt One Genworks Solutions Approach” by promoting our customer care area focused solutions, identifying, and creating differentiation to the solution offered. 
• Demonstrating to show intent & effort as true Genworks Champion to constantly take our newly added solution to the customer and provide feedback on the proposed solution

Guidance Matrix

• Ensuring to understand the customer’s workflow by following modality-based guidance matrix for product positioning.
• You should ensure to leverage our vast product portfolios to cater customer segments across all modalities
• Collaboration: 
• Initiating weekly product presentation discussion to promote new new technology and leveraging vertical teams in the organization to establish product grounding 
• Process Adherence:
• Ensuring to adopt the company policies & processes, and adhere 100% operational compliances, legal & statutory compliances & quality management process, identify and report any quality or compliance concerns to take immediate actions.
• Ensuring to adhere to sales, product demo & buy-back processes to drive efficiency in order processing

Energizing Customer Delight

Customer Champion: 

Demonstrating as customer champion by understanding and empathizing with the customer, building trust, understanding the customers profile, expectations & challenges and proposing