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386 Teleperformance Jobs

Customer Support Executive- Chat

0-5 years

₹ 2.5 - 3.5L/yr

Noida

1 vacancy

Customer Support Executive- Chat

Teleperformance

posted 16d ago

Job Description

Job description


Job Title: Chat Customer Service Representative


Location: Noida (Work From Office)


Shift Pattern: 24/7 Rotational Shifts (5 working days, 2 rotational weekends off)

Cab Facility: Both sides (based on hiring zone)


ONLY IMMEDIATE JOINERS

Candidates must be good in English communication .


Job Description:

We are hiring Chat Customer Service Representatives to provide excellent support via chat. You'll assist customers by addressing inquiries, providing solutions, and ensuring satisfaction.

Responsibilities:

- Handle customer inquiries and resolve issues through chat.

- Offer accurate information and maintain a positive attitude.

- Collaborate with the team to meet customer service goals.


Eligibility:

- UG/Grad Freshers or with minimum 6 months of customer service experience.

- Strong communication and problem-solving skills.

Salary:


Around 25,500 In-hand (for UG/Grad with 6 months experience)

Around 22,000 in-hand

( for Graduate Fresher or less that 6m of experience )

Around 20,000 in-hand

(For undergraduate fresher)


Benefits:

- Rotational shifts with 2 days off each week.

- Cab service (depending on your zone).

- PF and Medical benefits


Contact Person-

Hr Prachi-7649893484


Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Customer Support Executive roles with real interview advice

Top Teleperformance Customer Support Executive Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 537 questions

What people at Teleperformance are saying

3.3
 Rating based on 790 Customer Support Executive reviews

Likes

The worst thing is that the company management is worst and the cab facility is of worst kind, sometimes cab is not scheduled at all and Cab manager will directly refuse to take any action or help you

  • Skill development - Good
Dislikes

Worst company of all and toxic enviroment

  • Job security - Bad
  • +3 more
Read 790 Customer Support Executive reviews

Customer Support Executive salary at Teleperformance

reported by 2.6k employees
₹0.9 L/yr - ₹7 L/yr
5% more than the average Customer Support Executive Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.8k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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